Case Manager - Employment

Case Manager - Employment Specialist

Location: Woodbridge

1 day of telework after 90 days training

Full-Time; 40 hours /week

Starting Salary: $24.14 Hourly

Position Description:

The Employment Specialist of Catholic Charities Diocese of the Arlington (CCDA), Migration and Refugee Services (MRS), assists and prepares both refugees and asylees to become self-sufficient through employment under the Refugee Social Services Employment Program (RSSEP). He/she is responsible to fulfill the contractual requirements of a state-funded grant and meet outcome goals.

Position Responsibilities:

• Empowers refugees and other qualified immigrants to achieve economic independence and integration into their new communities.

• Connects refugees with job opportunities and provides case management for needed support to remove barriers to self-sufficiency. Barriers may include limited English proficiency, lack of marketable skills and U.S. work experience, physical, mental health, or social adjustment issues, employment authorization documentation, transportation, and childcare.

• Conducts intake, assessment, and program orientation for clients; develops individual employment plans for eligible clients.

• Prepares clients for entering the workforce within 90 days of arrival and for progressing in the workforce through a continuum of services beginning with orientation to world of work and local job market, skills assessments, career guidance, resume development, job application assistance, job referrals, interview preparation, job placement and post placement follow up.

• Enrolls job seekers into ESL classes and assists with accessing vocational and professional short-term trainings to increase employability.

• Maintains positive relationships with all stakeholders; helps to develop new employer and training provider partnerships.

• Educates refugees about the resources available within their community, makes appropriate referrals including benefits through the VA Department of Social Services and case management

• Educates about legal documentation required for work; provides referrals to clients for adjustment of status, and naturalization.

• Maintains all required eligibility documentation for clients, performs accurate inputs and updates of client data into agency databases and documents services in case notes.

• Provides all services within the required timelines.

• Follows all policies and procedures including and not limited to: discipline policy, operations policy, drug-free workplace policy, personnel policy, confidentiality policy, pandemic emergency protocols, difficult case protocols, and other policies outlined in the staff handbook.

Qualifications & Skills:

• Excellent oral and written communication skills in English.

• Bilingual in English and one other language spoken by clients required: Ukrainian, Dari, Pashtu, Arabic, Amharic

• Sensitive to the service population’s culture and must have the ability to communicate in a culturally competent manner.

• Proactive and create a cooperative and positive relationship with all stakeholders.

• Assist clients to solve difficult problems under pressure.

• Consistently work towards self-sufficiency with all clients and reflect the mission and the goals of Catholic Charities with minimal day-to-day supervision.

• Attend regular supervision meetings, case consultations, and assist with the development of crisis mitigation strategies.

• Informed of the social services policies and practices in all counties and localities where clients are resettling.

• Flexible to work irregular hours.

• Proficient in Microsoft Word and Office products.

Education and Experience:

• Bachelor’s degree required.

• Two (2) years of previous direct work experience in a culturally diverse environment. (Preferably refugee resettlement).

• Strong presentation and interpersonal communication skills.

• Microsoft, Excel, and PowerPoint skills.

• Must have a valid U.S. driver's license, 3 years of U.S. driving experience and have a good driving record. Willing to drive clients.

Physical Demands:

Sitting for periods of time and some light lifting up to 25 lbs.