Human Resources Coordinator

Job Description

Human Resources Coordinator

We’re searching for a Human Resources Coordinator to report to the Human Resources Project Manager and be based in Columbus. This person will exemplify the talent, hustle, guts, resilience, and empathy for which we recruit, demonstrate excellent verbal and written communication abilities, as well as superb organizational skills, detail orientation, problem solving, and collaboration, and thrive in the creation, execution, and maintenance of smart, efficient, effective systems and processes.

OUR COMPANY: Jeni’s Splendid Ice Creams is a modern American ice cream company dedicated to making better ice creams and bringing people together. Founded in 2002 by James Beard Award-winning ice cream maker Jeni Britton—who introduced a modern, ingredient-driven style of ice cream making that revolutionized the industry, forever changing the way ice cream is made—Jeni’s has emerged over the past two decades as the new standard by which all other ice creams are judged. Today, the creative-led, community-spirited company is a certified B Corporation with 80 scoop shops (and counting), an online shop with nationwide shipping at jenis.com, and distribution in top grocery stores across the country.

OUR MISSION: Team Jeni's is a nationwide team of people who bring their talent, hustle, guts, resilience and empathy (lots of heart, too) to making better ice creams and bringing people together. Working at Jeni's means devotion to service. Serving by caring about ourselves, each other, our communities, ice creams and customers. We are a force for good!

This position is responsible for:

HRIS (ADP Workforce Now) data entry, maintenance, and expertise including:

Driving optimized use of the HRIS system

Creating, maintaining and ensuring accurate and up-to-date electronic personnel records

Assisting with the development and maintenance of manager training and tools related to system use (in partnership with the HR Project Manager) and evolving those resources in accordance with system updates

Guiding and directing managers on effective system use on a day-to-day basis

Running reports as needed (including regular reporting of HR metrics and record audits)

Troubleshooting system issues in partnership with ADP

Conducting scheduled data verification and other audits

I-9 administration, compliance and follow-up

Generating monthly people analytics data/decks/dashboards for the Chief People Officer

Providing executive assistant support as needed to the CEO and HR team (including but not limited to, expense reports, assist Board meetings, scheduling)

Providing administrative support for the Home Office (including but not limited to, event and meeting coordination, updating floor plans and office equipment)

Responding to background check, loan, and other employment and wage verification inquiries

Recruiting coordination, including initial job postings, maintenance of job postings, scheduling meetings and interviews, tracking candidates, reviewing resumes, screening candidates, following up with candidates, and closing out with candidates at the end of the recruiting process as appropriate

Facilitating onboarding and offboarding processes for Home Office employees

Learning Management System administration (in partnership with the HR Project Manager), including reporting and user enrollments

Approvals of basic leave requests (company sabbatical leave, ect)

Responding to general HR inquiries as appropriate

Maintaining company contact list and org charts

Process and sort HR mail

HR file maintenance/record retention

Supporting internal communications systems

Assist HR Project Manager with HR projects

Qualified applicants will have the following education and experience:

A minimum of 1-2 years of prior HR administration experience, bachelor's degree preferred

Demonstrated keen attention to detail in the context of HR systems and processes

Exceptional judgment and prior professional experience in maintaining strict confidentiality

A positive, helpful, resourceful, service-oriented attitude

Exceptional interpersonal skills

Exceptional written and verbal communication skills

HRIS and/or other HR systems experience greatly preferred; ADP Workforce Now HR experience preferred

Excel proficiency

Google Workspace experience helpful

The position is eligible for the following benefits:

Competitive compensation

Excellent insurance (health, dental, vision)

Paid time off, including sick, vacation, and holiday pay

401k participation and 4% match on 401k contributions after 3 months of employment

A one-month paid sabbatical after 3 years of continuous service

Annual paid day to volunteer for a non-profit organization that matters to you

50% discount at Jeni’s Scoop Shops and online