Room Attendant - Holiday Inn Express Plant City

Job Description

Job Description: Room Attendant

Job Type: Full Time

Job Summary:

The Housekeeping Room Attendant is an essential member of our hospitality team, dedicated to providing guests with a clean, comfortable, and welcoming environment. By maintaining the highest standards of cleanliness and propriety, you will ensure guest satisfaction and uphold the reputation of our Hotel as a premier destination. This role involves detailed cleaning and preparation of guest rooms, ensuring each visitor's stay is pleasant and memorable.

Essential Responsibilities and Duties:

Clean and prepare guest rooms according to Spark Hudson and Brand standards to ensure a high level of cleanliness and guest satisfaction.

Replenish guest rooms with amenities, supplies, and linens in accordance with company inventory and presentation standards.

Conduct deep cleaning tasks and special projects (e.g., flipping mattresses, cleaning curtains, shampooing carpets) as needed or directed.

Inspect rooms for repairs or fixtures that are not working properly; report any issues to the maintenance department for prompt repair.

Maintain cleanliness and organization of cart, linen closets, guest laundry areas, and housekeeping areas.

Adhere to all safety and security policies and procedures, ensuring a safe environment for guests and staff.

Provide excellent customer service, addressing guest's needs and inquiries politely and efficiently.

Collaborate with other team members and departments to ensure seamless service and a high-quality guest experience.

Qualifications and Requirements:

Knowledge: Familiarity with general cleaning principles, safe use of cleaning products, and operation of standard cleaning equipment.

Skills and Abilities: Must possess physical strength and manual dexterity. Attention to detail, time management, and the ability to communicate effectively are crucial. Must maintain a neat and professional appearance.

Education and Experience: A high school diploma or equivalent is preferred. At least six months of previous housekeeping or related experience is advantageous.

Physical Requirements: Ability to perform medium work, exerting up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently. The role requires well-paced mobility for up to 8 hours, including walking, standing, bending, lifting, and carrying.

Equal Opportunity Employment:

Spark Hudson is an Equal Opportunity Employer. We use E-Verify where required by law and support career growth and opportunity for all employees.