Dining Room Supervisor

Nationwide Hotel and Conference Center is currently seeking a Dining Room Supervisor to join our team!

As a Dining Room Supervisor, your primary responsibilities evolve around the guest experience. In Food Service, there are both service and product knowledge expectations, with a significant focus on maintaining a hospitable mindset. The team serves a combination of both Food & Beverage and Hotel Operations and does so in a variety of different venues.

Our attractive compensation package includes a $17-$19 hourly wage depending on experience, medical, dental, vision, company paid life, 401k with match, STD/LTD, etc.

Other perks and benefits! Come work with us, and you'll receive 15 days of vacation each year, dining and travel discounts, special offers from our business partners, use of the hotel gym, 5 free nights in the hotel each year for your friends or family, dry cleaning discounts, discounts on shoes, free parking, free employee meals, etc. Not to mention all of the smiles, laughs, and good times that are always complimentary.

Essential Functions:

Greet, seat, and serve guests in dining room.

Assigns and ensures all duties and responsibilities expected of the dining servers are completed correctly and in a timely fashion.

Provide a strong, professional connection and detailed communication between the front and back of house staff.

Appear and act in a professional manner.

Assist in ensuring a safe, clean, and organized work environment for all employees.

Able to handle cash and credit transactions and account for financial shift income.

Have a strong working knowledge of the POS system.

Perform additional duties as requested by a manager at various times.

Lead on-going training and supervision of staff in proper set up, serving and clean up procedures, uniform standards, and proper Hospitality etiquette.

Physical Requirements:

These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position.

Qualifications, Education, Experience, Skills, and Abilities:

Knowledge of food and beverage, etiquette and quality service standards.

Basic math skills.

TIPS Certified.

High school diploma and prior experience working in customer service.

English language and professional communications skills are required.

Ability to work in a team environment

Ability to work calmly and effectively under pressure

Must have problem solving abilities, be self-motivated, and organized

Nationwide Hotel and Conference Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.