Asset Protection Specialist, Cookies on the Strip

The Role

The Asset Protection Specialist is the gatekeeper for our retail stores. We’re looking for someone who is just as passionate as we are about keeping all employees, patients and/or customers, and visitors safe. In this role, you will be responsible for the security of all our assets and property in the dispensary as well as the regulation of access to our premises.

Responsibilities

Protect individuals, property, and proprietary information from harm or misappropriation

Protect property from theft, embezzlement, sabotage, trespassing, fire, and accidents

Observe and report any unlawful activity

Control access to premises

Investigate and take the appropriate lawful actions on accidents, incidents, trespassing, suspicious activity, safety, and fire

Neutralize situations calmly with tact and common sense

Watch for safety and fire hazards and other related situations

Enforce policies and procedures of the company

Aid customers, employees, visitors, or the public as necessary

Perform requests by the customers within scope of security duties or within reason

Train new security hires, and inform other staff of security procedures and policies

Qualifications

Criminal Justice Degree, or relevant experience preferred

Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs

Must have reliable, responsible, and dependable attendance

Must be 21 years or older

Must pass all required background checks including state-specific cannabis employment requirements

Possess a valid driver’s license or state ID.

Must be and remain compliant with all legal or company regulations for working in the industry.

Additional Requirements

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a workday):

Move about the dispensary in order to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary

Remain in a stationary position, if required, up to and including in an office setting, to meet the needs of the business and complete asset protection duties timely

Converse and communicate with individuals and groups of people directly

Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email

Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries

Move and place products and materials weighing up to 30 pounds independently

Position self to move products and materials, as required

Skills

Training in firefighting, first aid or lifesaving drills

Military, law enforcement, or security background a plus

Consistent demonstration of excellent customer service skills

Ability to establish and maintain effective working relationships with all employees

Ability to listen well and effectively communicate, both verbally and in writing, with various audiences

Previous experience with POS systems

Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures

Be able to follow instructions as directed and incorporate constructive criticism from managers

Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.

Working Conditions

Patient and/or customer-facing environment

Ability to work outdoors in varying and sometimes adverse weather conditions

Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent