Sys Integration Eng Prin

Requisition Number

102132BR

BAE Systems, a top-ten prime contractor to the U.S. Department of Defense, enables the U.S. government to transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence & Security provides services and products to the Department of Defense, the intelligence community, federal law enforcement officials, and troops deployed around the world.

At BAE Systems, we promote a strong, collaborative culture and provide our employees with the tools, skills and training they need to succeed. We are all about trust, camaraderie and a shared ambition to lead the world in defense technologies and national security services. We offer flexible work environment to support the balance in your life and keep you performing at your best. Be a part of a company that is part of the community; driven to improve our future and protect our freedom.

We are looking for experienced Systems Integrators to join our technology-based program supporting a key government customer. This program will deliver engineering services for network infrastructure as well as sophisticated enterprise computing infrastructure including end-point devices, data center hosted servers, multi-Cloud services as well as virtualized applications, and storage systems. Enterprise Computing Engineering services include modern application technology including containerized solutions with orchestrated workflow that function both on customer premise, and via remote Cloud services. Network infrastructure engineering services are comprised of core infrastructure, voice and video engineering, field engineering, application management and development for networks, network analytics, firewalls, network access controls and bandwidth service delivery. This is a fast paced, challenging, and career rewarding experience to recruit and develop provide top talent and solutions on one of the most complex and high profile programs within the government customer community.

ABC

Advertising Title

Systems Integrator (Full Performance)

Job Family

Systems Integration Eng

Travel Percentage

<10%

Clearance Level – Must be able to obtain for position

Top Secret/SCI Polygraph

Shift

1st Shift

Regular or Temporary

Regular

Typical Education and Experience

Typically a Bachelor's Degree and 6 years work experience or equivalent experience

Required Skills and Education

We are looking for System Integrators with a minimum of 3 years’ experience and a bachelors and/or masters degree in a related field.

As a key member of the cloud Customer Support team, you will provide guidance to customers interested in moving their systems to the cloud, serve as primary POC for customer inquiries, and provide entry-level technical support to a customer cloud team at an on-site Government facility in the Herndon/Reston area. Position is part of a small integration team within the Business Operations office, and will provide PMO at large support.

You will produce clear communications to a variety of technical and non-technical audiences, track and respond to action items, and support/participate in various integration activities and projects of varying urgency, size, and complexity.

Technical support will include providing account provisioning support for customers to get access to multiple Cloud Service Providers (CSPs), supporting various Operating Systems such as Linux and Windows virtual machine images. You will also assist with analyzing user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and/or scheduling limitations.

Job Duties and Responsibilities:

Perform Tier 1 support to answer customer inquiries and help resolve issues related to the customer's cloud account and the account provisioning process

Use internal customer systems to set up the customer's cloud accounts

Coordinate and attend customer meetings to provide guidance on the account provisioning process as required

Develop Standard Operating Procedures (SOPs) to document team processes as required

Prepare and maintain organization and communication charts

Effectively and accurately communicate relevant customer and business information to the customer and project teams, including collecting data, drafting talking points, and preparing briefs

Ensure customer needs are met in a timely and cost-effective manner

Other duties as assigned

Required skills:

Experience working in customer space and general IT knowledge required

An eye for detail and excellent grammar/communication skills

Experience creating and managing tickets in Jira

Technically competent with various software programs, such as Word, Excel, PowerPoint, SharePoint, and MS Project

Ability to multitask; can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities

Ability to react to project adjustments promptly and efficiently

General knowledge of cloud technologies and customer enterprise management services

Desire to perform and learn technical skills

Preferred Skills and Education

Familiarity with cloud technologies, certifications a plus

Project Management Certifications (Agile, PMP, etc.)

Leadership experience with small group/team

Knowledge of Business Agility principles

About BAE Systems Intelligence & Security

BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you’ll find a rewarding career that truly makes a difference.

Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do—from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.

Our Commitment to Diversity, Equity, and Inclusion:

At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong. We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive. We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change. Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.

EEO Career Site

Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression

Department

0FDE00_Mission IT Ops

Company

TST_BAE Systems Tech Sols&Svcs Inc

Posting Requirements

Internal/External

Job Category

Engineering & Technology

Recruiter

Kiefer Whitmore

U.S. Person Required

Yes

Business Area

Intelligence Solutions (I&S)

Salary Max Point

191070

Salary Min Point

112420

Union Job

None