Logistics Coordinator (Bilingual Korean/English)

Position Overview:

The Logistics Coordinator - IPS is responsible for the coordination of export shipments. This role assists with document preparation, bookings, customs clearance, and managing and updating shipments.

Pay Range: $18.00 - $20.00 / hr

Essential Duties & Responsibilities:

Monitor Customer Emails and call queues to ensure timely, professionally, and courteous responses

Create and provide solutions to Expedited Customers for International shipments via Air

Ensure solutions are delivered timely, ensuring the best possible transit times utilizing previous experience, creativity, out-of-the-box thinking, and a passion for the customer experience

Enter all shipments and related information into the TMS as required in a timely manner

Route shipments, prepare documentation, and book shipments with air and ground providers as required

Execute problem resolution during the transit of all shipments

Ensure any delays or issues are accurately communicated to the customer in a timely manner

Evaluate rates from vendors and carriers to ensure they are competitive and market based

Coordinate the pick-up and delivery of shipments with shippers, consignees, and local customers

Coordinate with airlines, carriers, agents, and brokers to secure scheduling, rates, and service commitments

Instruct agents & airlines to ensure all shipments are transported smoothly, and in compliance of regulations

Monitor/update all shipment milestones and statuses in the TMS, entering full & complete notes as required

Ensure TSA compliance throughout the lifecycle of all shipments

Enter fail types and failure event notes as necessary

Organize and manage multiple priorities and task simultaneously

Ensure that all Standard Operating Procedures (SOP’s) are followed

Additional duties as assigned

Requirements and Qualifications:

Bilingual Korean/English

High School diploma

1 year minimum of related shipping/logistics experience

Ability to make quick and reasonable decisions in the best interest of the company and customer

CJ Logistics About Statement:

CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.