Front Desk/Administrative Specialist - Department of Surgery

Front Desk/Administrative Specialist - Department of Surgery

Schedule/Shift: M-F 8am-5pm

Location: ON SITE - Newton, MA

Free Parking @ Woodland Station- 1 Block from Hospital

Green Line Accessible

Overview:

Surgical scheduling/coordination

Scheduling patient appointments

Answering the telephone system promptly and gathering screening information; taking, relaying, and managing messages and/or providing routine information. Retrieving voicemail messages, returning calls, and forwarding messages as needed

Referral management, specialty testing prior authorization, and scheduling of special testing

Organizing and maintaining patient records, logs and other controlling systems; retrieving files as needed. Developing and maintaining systems to assure accurate, confidential, retrievable information

Reconciling expense reimbursements for team/provider through PeopleSoft

Other special projects and administrative tasks that are assigned

Must Have Skills/Qualifications:

Strong Customer Service Skills

EPIC

1+ Years of Healthcare Admin Experince

Soft Skill/Attribute Requirements:

Hard Working

Communication Skills

Adaptable

Multi Tasking