Customer Service Representative / Inside Sales - Industrial Supply

DJ Industrial was founded in 1969 and has grown from a small hose and fitting outlet to a leading designer and manufacturer of Pneumatic, Hydraulic and Precision machined components and systems.

DJ Industrial is a SunSource company.

Essential Functions * Support customers and outside sales team * Prioritize and manage your workload in a fast-paced environment * Field 50-100+ emails and phone calls daily * Effectively communicate via email/phone * Process requests for price, delivery, returns, order status, order expedites, product literature, and technical assistance.

* Conferring and corresponding with sales reps and customers * Supplying detailed product quotations which include calculating price and shipping * Informing customer of pricing, back orders, delivery, delayed shipments and/or any other problems related to the order process * Attending sales meetings or educational activities to stay up to date on the latest technical developments with our products * Participating in Inside Sales quote follow up activities and outbound calling Experience, Education and Skills * 2+ years of experience and/or a Technical degree preferred * Previous experience working as a customer service or inside sales representative, ideally in a manufacturing or distribution environment; outside sales or purchasing experience within industrial distribution will also be considered.

* Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs * Working experience with Trend is a plus * Strong analytical, mathematical, and mechanical aptitude * Clear and concise verbal and written communication skills Would you rather see what we have to offer?

Check out SunSource Core Competency video We are an Equal Employment Opportunity Employer M/F/V/D.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

eeopost.pdf (dol.gov). WE PARTICIPATE IN E-VERIFY E-Verify Participation Poster English and Spanish (uscis.gov). If you are an individual with a disability and require an accommodation to complete the application process, please contact to request reasonable accommodation.

Only requests for accommodations in the application process will be returned.

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