As the Front Office Coordinator at our headquarters in Norwell, MA, you will impact radius by greeting our guests with a positive and accommodating attitude. Your responsibilities will also include answering, screening and directing calls with a sense of urgency and purposefulness. We are customer obsessed and our Front Office Coordinator must be able to understand and respond to our company and customer needs in a rapidly changing business environment.
Utilize excellent communication and problem solving skills on a daily basis.
Handle all conversations with tactfulness and diplomacy.
Maintain high energy, self-motivation and a sense of curiosity.
Embody radius' "customer obsessed" value with care and prioritization for customer needs.
Present yourself professionally through all email, phone, and face-to-face conversations.
Perform with a high attention to detail.
Requirements
WHAT'LL MAKE YOU SPECIAL
Degree in a related field preferred.
1 -3 years' reception or customer service experience.
Mortgage, Banking or Real Estate Industry experience - a real plus.