BOTTEGA VENETA Client Advisor, Palm Desert

Summary

Bottega Veneta - Inspiring individuality with innovative craftsmanship since 1966. Under the direction of Matthieu Blazy creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

Job Description

We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Palm Desert.

How you will contribute:

Meet and exceed monthly sales goals and KPI's thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiatives

Effectively utilize the Bottega Veneta Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI's and close sales

Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records

Maintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and management

Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company

Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested

Comply with all company policies and procedures

Maintain an environment where all associates are treated fairly and with dignity and respect

Who you are:

1-2 years of previous retail sales experience in a customer service related field; preferably a luxury environment

Ability to consistently achieve and exceed sales goals and KPI's

Builds and maintains a loyal client following

Has a genuine interest in fashion and follows industry trends/news

Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented

Possesses strong verbal and written communication

Maintains a polished and well-groomed appearance at all times

Luxury retail sales experience preferred

Ability to be mobile on the sales floor for extended periods of time

Available to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month and two Sundays per month, annual inventory and entire holiday season

Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis

Salary Range - California:

Salary range of $19.00-$21.00/hr (plus overtime and commission eligibility).

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

EOE MDFV

Job Type

Regular

Start Date

2024-08-05

Schedule

Full time

Organization

Bottega Veneta Inc.