Customer Service Rep - Healthcare Products & Medical Supply Store

Job Title: Customer Service Representative - Healthcare Products & Medical Supply Store

Job Type: Full-time

We are looking for a Customer Service Representative to join our team at a Healthcare Products & Medical Supply Store. The ideal candidate will have a strong desire to help customers, excellent communication skills, and a passion for the healthcare industry.

Key Responsibilities:

- Assist customers in person, over the phone, and via email with inquiries about healthcare products and medical supplies

- Provide detailed product information, pricing, and availability to customers

- Process orders, returns, and exchanges accurately and efficiently

- Resolve customer complaints and issues in a professional and timely manner

- Maintain a clean and organized store environment

- Collaborate with other team members to ensure customer satisfaction and store success

Qualifications:

- High school diploma or equivalent

- 1+ years of customer service experience, preferably in a healthcare or retail setting

- Excellent communication skills, both verbal and written

- Strong problem-solving abilities and attention to detail

- Ability to multi-task and prioritize in a fast-paced environment

- Knowledge of medical supplies and healthcare products is a plus

Benefits:

- Competitive salary

- Health insurance

- Paid time off

- Employee discounts on healthcare products

- Opportunities for growth and advancement within the company

If you are passionate about helping others and providing top-notch customer service, we would love to hear from you. Please submit your resume and a brief cover letter explaining why you would be a great fit for this position.