Room Attendant -Hilton Garden Inn Mt.Laurel NJ

NOTE: This is for a position that most often REQUIRES SUNDAY work shifts (and most often SATURDAY). Please apply with the understanding that Saturdays and Sundays will be expected shifts for sure.

Department: Housekeeping

Reports to: Executive Housekeeper / Operations Manager

Position Summary: The purpose of the Housekeeper/Guestroom Attendant is to maintain cleanliness of all guestrooms according to brand specifications and quality standards.

Essential Functions

Rooms and Inventory

Thoroughly cleans all assigned rooms within prescribed Brand Standard guidelines.

Maintains the inventory of every item placed in guestrooms.

Communicates status of cleaned rooms to Housekeeping Supervisor.

Reports any lost and found items to the Housekeeping Supervisor immediately, listing the room number or area where the item was found.

Reports any damaged or missing items to Maintenance and the Housekeeping Supervisor.

Reports exceptional and/or unusual circumstances, such as no luggage in a stay-over room, sleep-outs, damage in the rooms, etc. to the Housekeeping Supervisor.

Safety

Uses all authorized cleaning agents properly and safely.

Follows proper key control procedures.

Miscellaneous

Maintains a positive work atmosphere by acting and communicating in a manner so that you get along with Guests, clients, co-workers, and management.

Follows proper handling procedures for dirty rags/linens.

Restocks and maintain housekeeping cart.

Assists Guests with questions and requests.

Adheres to proper grooming and dress codes for the department.

Able to carry out hotel emergency procedures.

Performs all other duties as directed, developed, or assigned.

Arrives for assigned shift on time.

Knowledge and Critical Skills/Expertise

Lan*guage Skills: Must be able to understand the proper use of equipment and chemicals and verbal instructions.*

Technical Skills: Knowledge of proper cleaning agent handling and safety procedures.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Certificates, Licenses, Registrations: No requirements.

Other Skills and Abilities: *Able to operate equipment such as, but not limited to, vacuum cleaner. Ability to work flexible hours including evenings, weekends, and holidays.

Experience

No educational requirement.

Physical Demands

Seeing – Must be able to see well enough to read reports, and use a computer.

Hearing – Must be able to hear well enough to communicate on the phone and in person.

Standing/Walking/Mobility – Must be able to stand to operate office machinery. Must be able to move between departments.

Climbing/Stooping/Kneeling – Must be able to climb five flights of stairs. Must be able to stoop and kneel for short periods of time.

Lifting – Must be able to lift up to 25 pounds.

Fingering/Grasping/Feeling – Must be able to write (sign keys in/out, fill out work orders, etc.).

FLSA: *non-exempt

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

Job Types: Full-time, Part-time

Benefits:

Employee discount

Schedule:

8 hour shift

Day shift

Holidays

Weekend availability

Supplemental pay types:

Tips

Ability to commute/relocate:

Mount Laurel, NJ 08054: Reliably commute or planning to relocate before starting work (Required)

Experience:

Cleaning: 1 year (Preferred)

Work Location: One location