Quality Manager

We are global, we are impacting the lives of millions every day, we are making a difference!

At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to make all our products recyclable or reusable by 2025. Through our products and global footprint, we are in a unique position to truly make a difference in the packaging space. Our products impact the lives of millions of people across the globe every day from food, beverage, pharmaceutical, medical, home- and personal-care, and other essential products. Amcor is a thriving S&P 500 organisation listed both on the NYSE (AMCR) and ASX (AMC) with US$13 billion in sales. We have a proud history dating back to the 1860’s and come a long way from a single paper mill based in Melbourne to becoming the global leading packaging company. Today, Amcor is an international organisation empowering its 50,000 employees in over 40 countries and across 250 sites.

Will you be next to join our journey towards a more sustainable future? At Amcor we are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organisation that is committed to providing sustainable packaging solutions. To find out more about our commitment to sustainability and about Amcor, visit

Job Description

Job Description

Quality Manager

Salary Grade: 16

Basic Function:

Direct the quality assurance program for the plant. Supervises the quality control lead and technicians in performance of duties relating to inspection, laboratory testing, statistical process control and auditing (internal and 3rd party). Implement, maintain and modify as appropriate the plant’s quality management system to improve business operating systems and meet the requirements of customer and best practice audits. Lead/assist production and warehouse leadership with the corrective action of quality related problems at the plant and/or customer location and start-up of new products/processes. Assist in troubleshooting technical problems.

Essential Duties and Responsibilities:

Design, implement and direct the quality assurance program for the plant.

Establish/maintain quality program, including but not limited to: Plant management responsibility, Document and data control, Control of customer supplied materials and nonconforming product/material, Product identification and traceability, Inspecting/testing procedures and control of related equipment, Corrective and preventive actions, Internal quality audits (housekeeping, GMP, etc.)

Establish/monitor/maintain statistical process control (SPC) programs.

Facilitate with department managers internal auditing and 3rd party auditing related to GMP / AIB / HAACP / etc.

Facilitate complaint program (KMS) including root cause and preventative action related to customer complaints as well as large HFI blocks. Point of contact for VIN’s managed by operations teams.

Advise and instruct local managers in utilization of SPC data (quality and routine auditing of product by production personnel).

Provide consistent ongoing analysis of process capability (CPK) statistics.

Determine, recommend, and assist in continuous improvement programs to meet plant/division quality objective and advise the plant manager of appropriate action plans.

Suggest improvements in procedures and techniques to improve product and customer acceptance.

Establish/monitor and control hold for inspection (HFI) procedures to ensure nonconforming materials do not enter the production process and are properly identified and segregated.

Coordinate quality activities with other division/plant personnel seeking mutual agreement on problems involving coordination.

As needed (specifically when an issue is identified) inspection of incoming purchased materials, work-in-process material, rework materials and finished goods. Assure the required level of quality through visual inspection, statistical sampling and laboratory testing of materials. Ascertain the reasons for nonconforming materials.

Performance of operator and technicians tests – section weights, wall thickness, dimensional characteristics, glue usage and patterns, banding tension, stretch wrap usage and load to force, etc.

Recommend and stimulate corrective action with plant personnel/staff managers by encouraging an atmosphere of continuous improvement and employee involvement programs.

Lead quality initiatives and procedures to ensure best in class practices are maintained at the facility. Serve as local contact for external audit programs (AIB, HACCP) and assist plant management in implementing corrective actions to such audits.

Serve as the plant representative for the plant in dealing with customer complaints or quality problems.

Travel as required to customer locations to ascertain the nature of problems and their impacts.

Design, implement, and coordinate training programs for managers, staff and employees to assure uniform quality standards are defined and expectations communicated.

Manage quality department supplies and expense budget and ensure spending is cost effective.

Follow and enforce product safety and packaging safety rules, procedures, and/or guidelines. Ensure our products are safe for intermediate and end users.

Work with Amcor engineering and commercial teams on new product launches, qualification and design parameters to ensure proper CPK’s.

Attend and support plant leadership team in quality objectives and performance (DMS / POR / etc.)

May be assigned other projects and tasks by the Plant Manager as necessary.

Reporting Relationships:

This position reports directly to the Plant Manager.

Experience:

To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

Bachelor degree in a technical discipline preferred. Five years related experience in a quality assurance leadership role in a manufacturing organization. Experience in blow molding manufacturing and product safety experience. Knowledge of SPC, IT systems and problem solving techniques. Experience with ISO 9000/QS 9000 quality systems.

Communication Skills:

Strong written and oral communications skills required. Ability to write effective reports and business correspondence is required. Incumbent must possess excellent interpersonal and presentation skills and be able to effectively communicate across various levels of the organization.

Technical Skills:

Strong mathematical abilities are required for this position, including probability and statistics inference, fundamentals of geometry, trigonometry, and statistics. Strong process knowledge in blowmolding molding is preferred.

Reason:

must have the ability to analyze and define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form.

Our Expectations

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

Our people are engaged and developing as part of a high-performing Amcor team

Our customers grow and prosper from Amcor’s quality, service, and innovation

Our investors benefit from Amcor’s consistent growth and superior returns

The environment is better off because of Amcor’s leadership and products

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the links "EEO is the and "EEO is the Law" Poster Supplement. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call and let us know the nature of your request and your contact information.

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