Crisis Support Specialist

The Crisis Support Specialist will be responsible for maintaining certification in the crisis intervention model. The major focus of this position is providing crisis intervention training for identified staff and keeping with evidence-based treatment and practice, fidelity to the model currently endorsed by the organization.

**24/7 team - variable schedules with 1st, 2nd, & 3rd shift opportunities**

Why Nationwide Children's Hospital?

The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose.

Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission.

We’re 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

Nationwide Children’s Hospital. A Place to Be Proud.

Responsibilities

• Completes and maintains certification in hospital de-escalation safety and restraint training. o This position will be required to pass standards of the training model adopted by the organization upon hire.• Responsible for completing required training for front line staff as assigned• Responsible for clinical components on the different units within the Behavioral Health Pavilion as it relates to the de-escalation and safety training. o This position will be responsible for ensuring fidelity of the model on the different units. o Debriefing after safety events with front line staff and leadership teams within the pavilion.• This position will demonstrate skills and ability to work autonomously to ensure they are prepared for trainings, as well as complete post training requirements (evaluate each member of the class, grade tests, complete competencies, etc.)• Plays an active role in responding to crisis situations and provide in the moment feedback as well as facilitating the debrief with frontline staff as appropriate.• Effectively employs de-escalation strategies and demonstrate appropriate physical restraint, escape, and evasion techniques, as deemed necessary.

Qualifications

Education: High school graduate or equivalent required. Bachelors or Master’s degree in Psychology, Sociology, Social Work, Education, Criminal Justice, or related field required; or six years of equivalent experience.Skills: Proficient in Microsoft office, proficient at time management and organization. Strong interpersonal skills, adept in collaboration, and ability to relate effectively with all hospital staff. Demonstrated ability to speak in front of large groups of people, give in the moment feedback, and follow up with appropriate leadership. Experience: One year of comparable experience in a hospital setting within the past 3 years. Experience in de-escalation and safety training preferred; previous behavioral health experience required.

MINIMUM PHYSICAL REQUIREMENTSOCCASIONALLY: 1-33% OF THE TIME (0.5 TO 2.5 HOURS) Climb stairs or ladders; Lifting/carrying up to 20 lbs.; Pushing/pulling up to 40 lbs; Exposure to chemicals/ medications; Usage of Patient equipment; Exposure to fumes/gases/vapors; Exposure to biohazard waste; Usage of machinery; Exposure to hot/cold temperatures

FREQUENTLY: 34-66% OF THE TIME (2.6 TO 5.0 HOURS) Bend/twist; Squat/kneel; Flexing/extending of neck; Reaching above shoulder; Computer skills; Lifting/carrying up to 100 lbs. or greater with assistance; Lunging and carrying; Interpreting data skills; Exposure to Blood and/or bodily fluids; Exposure to Communicable diseases and/or pathogens; Exposure to loud noisesCONTINUOUSLY: 67-100% OF THE TIME (5.1 TO 12 HOURS OR GREATER) Standing; Walking; Sitting; Hand usage: grasping, gripping and turning; Repetitive hand/arm usage; Audible speech; Hearing acuity; Depth perception-vision; Color vision; Peripheral vision; Seeing- far/near; Problem solving skills; Decision making skills; Use of electricity; Must be able to perform therapeutic crisis intervention moves; Able to wear and function in helmets and other safety equipment; Able to perform effectively during stressful situationsThe above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. EOE M/F/Disability/Vet

Full Time