Customer Service Representative

Job Description

Hanes Geo Components (HGC) in Rocklin, CA, a division of Leggett & Platt Inc., is seeking a Customer Service Representative. HGC is the leading distributor of geosynthetics, erosion control, and soil stabilization products used in the construction industry.

Primary responsibilities are:

Accurately enter customer orders that are received on the telephone or electronically

Greet and assist customers who walk in for orders

Communicate with customers regarding any challenges to their order such as logistics, inventory adjustments, etc.

Provide professional administrative support for the location

Prepare and submit customer quotes

Qualifications:

Focused on providing exceptional customer service

Excellent verbal and written communication skills

Ability to multi-task

Proficient and accurate with data entry, competent math skills (converting square feet to square yards)

Exceptional computer skills

An associate degree in business, marketing, etc. is preferred

Hanes Companies is a people-first organization dedicated to providing a complete benefits package for our employees and their families. Benefits include health/dental/vision insurance, retirement savings with company match, discount stock plan, paid time off, paid holidays, employee assistance program, gym reimbursement, education reimbursement, and many more!

We work to foster a culture of inclusion, diversity, and equity in which everyone is respected, valued, and has an equal opportunity to contribute, thrive, and advance. We are focused on maintaining a workforce that represents the many customers we serve and the communities in which we operate.

Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer

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