Specialist, Rostering

SummaryWe are looking for a Rostering Specialist to monitor cabin crew operations to ensure that crew can operate to schedule, meet operational performance standards, and achieve departmental goals.

Job Description

Responsibilities

Operations Management

Ensure rosters are ANR compliant

Monitor and evaluate daily operations of Operation Control Centre (OCC)

Management of Published Roster

Manage crew absenteeism, late coming, and sickness

Manage changes to crew rosters >72hr to STD

Work with Crew Performance to ensure upkeep of crew disciplinary standards

Ensure conformance to all regulations with respect to occupational health and safety, and standards as prescribed in legislation and adopted as policy by the company

Manage crew queries/feedback and ensure timely follow-up on issues raised

Support improvement/enhancement projects in relation to rostering system

Operations Admin

Manage hotel and crew transport arrangements and communications

Manage cabin crew change-of-flight requests

Manage SEP expiries

Process Cabin Crew variable pay

Track Key Performance Indicators (KPI) for Management review

Adherence to regulatory standards

Ensure cabin crew rosters are compliant with the ANR and ANO, and meet with other regulators’/legislated requirements

Required to liaise with civil aviation authorities, internal and external auditors, and assist in the preparation for such audits, as well as to implement corrective actions

Others

Support Crew briefing at graduation

Perform any other ad-hoc duties as assigned

Requirements

Minimum Diploma holder in any discipline

2 years' experience in planning and/or operations

Skills:

R0004480