Shift Leader

Shift Leader at Chick-fil-A

Are you looking for a rewarding and dynamic role in the food and beverage industry? Do you thrive in a fast-paced environment where you can positively influence others? If so, we'd love to have you apply for a Shift Leader position with Chick-fil-A West Wichita!

As a Shift Leader, you will play a crucial role in executing daily operations and ensuring operational excellence. You will have the opportunity to coach and develop team members, set the tone for shifts, and act as a role model for our team. Our employees have the opportunity to work directly for an independent Owner/Operator and gain valuable life experience that goes beyond serving great food in a friendly environment.

Position Type:

Full-time or part-time

Location:

Maple and Ridge, 7320 W Taft St, Wichita, KS 67209, USA

Shift Leader Responsibilities:

Participate in and provide leadership in day-to-day operations in a high-volume, fast-paced environment

Ensure tasks assigned to Team Members are completed

Assist store leadership with employee development

Provide immediate and courteous assistance to guest requests and needs

Assist in the training of new hires and act as a role model for our team

Foster a collaborative and positive work environment

Cash handling and deposits

Monitor business and guest feedback metrics and make appropriate changes on shift to ensure they meet organizational goals

Oversee opening and/or closing responsibilities if applicable

Excellent communication skills, both written and spoken

Qualifications and Requirements:

18+ years of age upon hire date

Eligible to perform work in the United States

Ability to work well in a fast-paced environment

Strong interpersonal skills

Respectful toward all guests and employees

Commitment to superior customer service

Ability to confront behavioral and performance issues

Strong shift awareness and decision-making skills

Ability to give and receive constructive feedback

Ability to lift 25 pounds

Reliable source of transportation

Benefits:

Flexible schedules

Free employee meal on shift and catering discounts

Free tuition through Point University

Scholarship opportunities

Guaranteed Sundays off

Health, dental, and vision insurance (Full-time only; eligible after one year of employment)

401K matching program (Eligible after one year of employment; must meet working hour and age criteria)

At Chick-fil-A®, we are committed to creating and maintaining a culture of excellence, development, service, and fulfillment. We strive to win the hearts of our guests every day by providing them with a clean and safe environment, great tasting food, fast and accurate service, and genuine hospitality. We believe kindness is a higher calling and aim to inspire people to take good care of each other.