Salesforce Business Analyst

The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks’ platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more.

About the Position

We are seeking a talented and experienced Salesforce Business Analyst to join our team. The ideal candidate will have a strong background in Salesforce administration and configuration, coupled with a deep understanding of business processes and requirements gathering. This role will be responsible for analyzing business needs, translating them into technical solutions, and collaborating with stakeholders to drive successful Salesforce implementations.

Responsibilities

Lead, define and prioritize business functional requirements

Accountable and proactive in driving progress and achieving objectives.

Excellent stakeholders management and communication skills.

Collaborate with stakeholders to gather, analyze, and document business requirements related to Salesforce implementations.

Translate business needs into technical requirements and design solutions within the Salesforce platform.

Configure and customize Salesforce to meet business requirements, including creating custom objects, fields, flows, and reports.

Provide ongoing support and troubleshooting for Salesforce users, including resolving issues and optimizing processes.

Stay current on Salesforce best practices, new features, and industry trends, and recommend improvements and enhancements to existing Salesforce implementations.

Take part in training end-users and working with multiple parties in the organization

Minimum Requirements

Minimum of 4 years of experience as a Salesforce Business Analyst or similar role, with a proven track record of successful Salesforce implementations.

Minimum of 2 years of business application implementation experience (Hands-on)

Salesforce Administrator and/or Salesforce Business Analyst certifications preferred.

Experience in implementing and customizing CPQ - Must

Demonstrated ability to be a team player, with a collaborative mindset and willingness to assist colleagues as needed.

Strong understanding of Salesforce configuration, including custom objects, fields, workflows, and reports.

Proficiency in gathering and documenting business requirements and translating them into technical solutions.

Excellent analytical, problem-solving, and communication skills.

Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Strong attention to detail and a commitment to delivering high-quality solutions on time and within budget.

Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.

For employees hired to work remotely from New York, or from our NYC HQ, Fireblocks is required by law to include a reasonable estimate of the compensation range for this role. This range is specific to New York City and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as years of experience, skills, and other business needs.

It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. A reasonable base salary range estimate for this position is $117,000 - $153,000. The base salary is one component of the total compensation package, which for some roles may include a target bonus, a very competitive equity grant, and very generous benefits.

While we believe competitive compensation is a critical aspect of your decision to join us, we do hope you also spend time considering why our mission and culture are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are.

Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms.

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