HR Services Team Lead

Cargotec is at the forefront of the transformation in the cargo handling industry. Our cargo handling solutions and services make global trade smarter, better and more sustainable. As leaders in ports, on roads and at sea, our business areas Kalmar, Hiab and MacGregor have a unique position to optimise global cargo flows and create sustainable customer value.

Join us for a smarter and better everyday

We, at Cargotec, are currently searching for a Team Lead, HR Services to join our Macgregor team.

The purpose of the position is to lead the HR operations team responsible for delivering services from hire to retire (such as recruitment, payroll, employment documentation, HRIS data administration, performance management, etc.)

Main tasks and responsibilities

Lead a team of 10 to 12 HR Services, Process, and HRIS Specialists

Responsible for global HR service delivery in all MacGregor countries (Cargotec’s business area)

Monitor the workload of the team members and ensure backup (resource allocation within the team) in case of backlog and critical periods during the month (e.g. payroll check)

Secure and facilitate the monthly payroll activities are executed on time and in full as per the payroll calendar

Receive and resolve HR inquiries from HR specialists when specific, in-depth functional knowledge is required and escalate if required

Ensure that the targeted Service Level Agreements are delivered on time and in full

Follow-up on customers’ feedback

Manage team performance, meet process SLAs and KPIs, and manage customer expectations

Manage employees’ performance and development as per the Cargotec global processes

Facilitate individual onboarding plans for new hires and create and follow-up on development, succession, and talent management plans in the team

Recognize automation opportunities and drive HR process automation and robotics initiatives

Participate in and support country or global HR projects when needed

Maintain good working relationships with internal and external stakeholders

What you’ll need to succeed

Minimum bachelor's degree in HR or business

Minimum 5 years experience in HR including leading a team within an international environment

Display a strong work ethic and ability to comply with internal controls and policies

Stakeholder management skills

Strong customer service focus and interpersonal skills

Analytical, problem solving and organizational skills

Ability to work under pressure to strict deadlines

Full professional proficiency in written and oral English

Demonstrate comfort in adapting to different ways of working across cultures and organizational hierarchies - in and outside of HR

Experience with Success Factors or similar HRIS

You will be part of

We offer you an opportunity to put your skills and experience into work and make an impact in our global organization and the cargo handling industry. You will work together with great colleagues from various backgrounds inspired by shared, ambitious goals. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally. Join us to make a difference - and have fun while doing it.

In addition, we offer you:

Attractive compensation package

Healthy work environment - company-sponsored medical and dental insurance program

Food vouchers

Work-life balance – 25 days paid vacation, company events

Transportation allowance

Performance-based bonuses

Work from anywhere within the borders of Bulgaria with the option to work from the office according to your preference - a hybrid work model.

Interested to join?

If you are interested, please submit your application and CV in English.

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Cargotec and its businesses

Cargotec (Nasdaq Helsinki: CGCBV) enables smarter cargo flow for a better everyday with its leading cargo handling solutions and services. Cargotec's business areas Kalmar, Hiab and MacGregor are pioneers in their fields. Through their unique position in ports, at sea and on roads, they optimise global cargo flows and create sustainable customer value. Cargotec has signed the United Nations Global Compact Business Ambition for 1.5 C. The company's sales in 2023 totalled approximately EUR 4.6 billion and it employs around 11,400 people.