CASE MANAGER, RECREATION PROGRAM

CASE MANAGER, RECREATION PROGRAM YOUTH OPPORTUNITIES DIVISION CITY OF WORCESTER

PENDING FUNDING APPROVAL

The City of Worcester seeks qualified applicants for a Case Manager, Recreation Program (Programming Lead, Worcester Recreation) for the Youth Opportunities Division within the Department of Health and Human Services. Under the direction of the Program Coordinator, the position will work collaboratively with the Youth Worker Coaches to ensure the Recreation Worcester Program staff have a positive working and learning experience at the summer program sites. Recreation Worcester is a summer program run by the Division of Youth Opportunities that employs inner City youth between the ages of 15-24 and the Case Manager will maintain a case load of assigned youth to provide them with daily supervision and support.

Bilingual applicants encouraged to apply.

ESSENTIAL ELEMENTS:

Establish and maintain a positive working relationship at the Recreation Worcester worksites with Youth Worker Coaches (Site Coordinators), Assistant Site Coordinators, and Youth Workers

Conduct Recreation Worcester orientation and facilitate work readiness trainings for youth staff

Conduct weekly visits to Recreation Worcester worksites and when necessary, assist with problem solving and escalate issues to Program Coordinator

Communicate with youth staff weekly to ensure a successful job experience

Develop, implement, and complete Work-Based Learning Plans for all assigned youth

Conduct reflection activities and end-of-program surveys to assist with program improvement and skill development

Meet with DYO team to provide weekly status reports on the work sites and assigned youth

Participate in staff training

Assist when necessary with the distribution of payroll, collection and organization of time sheets

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Ability to be detail oriented

Demonstrated ability to supervise staff

Demonstrated leadership experience and have the ability to motivate staff

Ability to communicate and work effectively with diverse populations

Ability to be a team player and collectively solve problems

Ability to work with youth ages 15-24 of diverse backgrounds.

Ability to multitask in a busy, fast-paced environment

Familiarity with Worcester communities

Ability to receive constructive feedback from supervisor

Ability to travel daily to different Recreation Worcester sites

Ability to build relationships and networking skills with students, colleagues, and community members.

Ability to work with youth with special educational or emotional needs

Proficient in Microsoft Office

MINIMUM REQUIREMENTS:

Associate's degree in Human Services or other related field; OR,

High school Diploma or equivalent with one (1) year of related experience

Experience with staff supervision

Experience working with children and families from diverse cultural, socioeconomic backgrounds and abilities.

Valid Driver's License and access to reliable transportation

Must pass a criminal background check (CORI & SORI)

PREFERRED QUALIFICATIONS:

One (1) year of experience facilitating out of school activities and programming

Two (2) years of experience with staff or program participant supervision

Two (2) years of administrative experience

Worcester Resident

Bilingual

SALARY: $17.50 hourly full-time, non-benefitted. Candidates to be selected upon funding determination.

To apply, please visit: or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, preference provided to applicants who applied on or before 5/31/2024. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109,, .