Product Designer II - Careem Pay

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 50 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

Are you passionate about creating exceptional experiences that revolutionize how people live their lives? Are you a visionary who can help take a team on a journey to new heights in user-centered design? If so, we have an exciting opportunity for you as a product designer within the product design team at Careem

We have a few values at Careem, three of which we truly hold dear in the design team; To the Moon, Committed to developing each other and Every Experience Matters, if you embody these then you’re in the right place!

About the role

As a Product Designer and part of the design team at Careem, you will be at the forefront of innovation, working with a team of talented product designers to deliver world-class experiences.

You'll embark on a thrilling journey, delving into rich data insights, and crafting ingenious hypotheses. With your experiments and innovations, you'll create meaningful connections between our users and the value they seek. Your passion for uncovering untapped opportunities to meet customer needs will play a pivotal role in shaping the future of our organization, guiding work for a significant product area, and handling complex projects with overlapping organizational lines, driving the user experience strategy and championing design excellence.

You will collaborate with cross-functional teams to translate business goals into intuitive, engaging, and visually stunning experiences. Your work will have a direct impact on millions of users, captains and partners transforming their interactions and enhancing their lives on a daily basis.

What you'll do:

Contribute to the UX design strategy, aligning it with business goals, industry best practices, and emerging trends.

Advocate for user-centered design principles, championing the importance of empathy, research, and iterative design methodologies throughout the organization.

Collaborate closely with product managers, engineers, and stakeholders to ensure seamless integration of user experience design into the product development process.

Contribute to user studies, usability testing, and gather insights to inform the design strategy and optimize the user journey.

Create, collaborate, and iterate on wireframes, prototypes, and high-fidelity designs, ensuring they adhere to best practices in interaction design, accessibility, and visual aesthetics.

Contribute & support in the maintenance of the design system, style guides, and UI components to ensure consistency, efficiency, and scalability across products and platforms.

Stay up to date with the latest trends, technologies, and design innovations, sharing knowledge and inspiring the team to push boundaries and explore new possibilities.

Collaborate with senior stakeholders to align design initiatives with the overall business strategy, presenting compelling design concepts and advocating for user needs.

Contribute to the continuous improvement of design processes, tools, and methodologies, optimizing efficiency and quality throughout the design lifecycle.

Help deliver and refine clear storytelling around product needs and opportunities

Design and ship high quality product improvements

Support the evolution of the design processes within the broader org to optimize for efficiency

Nurture and champion the design culture at Careem

We'd love to hear from you if:

You love tackling complex and ambiguous problems and shaping them into clear goals

You strive to find answers to difficult questions, garnering insights from research & data to close the gaps in knowledge

You leverage prototyping skills to articulate your designs, especially in cases where interactions may be particularly nuanced

You value high quality well crafted visual & interaction design, and care about the details

You are comfortable leading large initiatives

You advocate for user needs, leveraging insights to create better designs while making sure everything built is scalable and follows our guidelines, best practices and standards

You love supporting team members passing on your skills/ to help shaping the next generation of designers

What you’ll need:

4+ years of extensive product design experience with a strong focus on excellent craft and a proven track record of contributing to projects with demonstrated impact on the organization success

Understanding Growth domains and data-informed design approach

Strategic and critical thinking, paired with flexibility and being open minded

Ability to effectively contribute to end-to-end design process within your team

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

Work and learn from great minds by joining a community of inspiring colleagues.

Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.

Explore new opportunities to learn and grow every day.

Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)

Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.