Restaurant FOH Manager

Job Description

We are seeking an exemplary Restaurant FOH Manager to join our upscale hospitality team in downtown Dallas! You will be responsible for providing customers with a memorable dining experience at Kitchen + Kocktails by Kevin Kelley. You will be responsible for managing all functions of the restaurant during opening, mid or closing shifts.

Check us out: kitchenkocktailsusa.com.

Responsibilities:

Ability to be professional at all times, attire, timely arrival, communication, leadership, etc.

Willingness to lead by example.

Increase revenue.

Manage inventory

Market and promote Kitchen + Kocktails

Maintain the entry, lobby, dining, and hosts/hostess areas.

Effectively manage wait lists.

Maintain the cleanliness of the restaurant and restrooms.

Oversee guest services and resolve issues.

Oversee, train, coach, and mentor FOH staff.

Interview team members.

Effectively manage employee conflict

Create and adjust staff schedules to meet restaurant needs.

Adhere to all safety and sanitation regulations.

Qualifications:

Flexibility to work all shifts, weekends, and some holidays.

Personable, and positive personality

High energy with experience working in a high-volume restaurant.

Minimum of 5 years as a restaurant manager in full service

Prior experience in an upscale casual or fine dining restaurant highly preferred

Strong leadership qualities

Effectively manage guest complaints with a positive and empathetic attitude and demeanor

Ability to thrive in a fast-paced environment.

Excellent written and communication skills

Strong attention to detail

Ability to effectively manage stressful times while at work.

Empathetic towards guests and employeesCompany Description

Kitchen + Kocktails Restaurants by Kevin Kelley (Dallas, Chicago and Washington D.C.) deliver the best in food, drinks and vibes. A dynamic comfort food restaurant at its core, Kitchen + Kocktails focuses on nicely plated comfort foods, including flavored fried chicken and lobster tails, shrimp and grits, creative waffles and other southern classics made with a twist. In addition, Kitchen + Kocktails will feature oxtails, greens, black eyed peas, and candied yams to go with desserts such as peach cobbler, lemon cake and banana pudding.