Job Description
We are seeking a Hotel Front Desk Agent to become a part of our team! You will accommodate guests, as well as identify areas of improvement to increase efficiency.
Morning (6am-2pm) and Afternoon (2pm-10pm) shifts available.
Responsibilities:
Register and assign rooms to guests
Confirm phone and online reservations
Respond to guest needs, requests, and complaints
Collect payment from departing guests
Keep records of occupied rooms and guests
Communicate pertinent guest information to designated departments
Qualifications:
Previous experience in customer service, front desk service, or other related fields
Ability to build rapport with guests
Strong organizational skills
Written and verbal communication skillsCompany Description
Comfort Inn near Seaworld-Hotel near SeaWorld San Antonio