UT Operations Engineer, UK

Connect with Eutelsat Group

Be part of a new era in communications, transforming connectivity with Eutelsat Group – the world’s first GEO-LEO integrated global satellite operator.

As a global leader in satellite communications, we provide infinite connectivity, broadcasting television channels and packages, transmitting news reports, provide wholesale broadband Internet access services.

With Eutelsat Group You’ll Get To:

Pioneer the future of Space Technology

Bring connectivity to remote frontiers

Collaborate with customer-centric experts

Embrace cultural diversity in our global team

Where your skills ignite opportunities & you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat Group, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space.

Who You Are:

As a UT Operations Engineer at OneWeb, you will play a key role in our business growth. You will work with other Operations Engineering team and Development team to provide engineering support for the delivery of new user terminals, service escalations, field services and new features.

You want to make a real difference in the world by joining us on our mission to be the most trusted partner for GEO-LEO global satellite connectivity, finally bridging the digital divide.

Join us today because connecting your world changes everything.

What You’ll Do:

Provide Tier 3 technical escalation support for the Operations Engineering teams in troubleshooting and debugging performance issues linked to UTs

Perform new firmware and software release planning and testing for a variety of UTs

Deliver hands on training of new features and user terminals to Operations Team

Work closely with the UT Engineering and System Engineering to identify issues to improve the performance of UTs

Investigate and reproduce reported performance issues and liaise with UT vendors

Create and maintain documentations regarding existing standards and processes

Provide support for installation and configuration of user terminals

Support and train users on the use UT system and support tools

Support local UTs logistics and RMA procedures

Provide on-site support for Distribution Partners

Travel up to 30% of the time

What it Takes:

Systematic and methodical approach to debugging and problem solving

Experience with SatCom and RF technologies

Experience with IP networks (routing and switching)

Good knowledge and use of Linux OS

Good understanding of Cellular Technologies would be desirable, e.g. 3GPP

Good verbal and written communication

Good experience with RF test and measuring equipment

A degree in a related engineering field (information systems, computer science, electrical engineering, computer engineering)

Ability to articulate problems and solutions clearly to both technical and non-technical audience

Where You’ll Be: London, UK

The Eutelsat Group treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by the Eutelsat group and acknowledge notice of, and understand the terms of Eutelsat’s Privacy Policy (as amended from time to time).

This role is a Eutelsat Group job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.