Infrastructure and Technical Support Lead

We are excited to share that one of our prestigious customers is looking for an experienced Infrastructure and Technical Support Lead with strong project and facilities management background to support a major transformation and a new project. The central purpose of the role is to provide infrastructure and technical support to a specific Project. The project is focused on generating a communication capability including strategic communication, information, media, and psychological operation.

Key responsibilities are:

Supervising and assuring the design of the new facility for a specific Project and in time the new organization. This includes setting the requirement, contractor oversight, and contingency planning for an interim facility if required.

Accountable for tracking and reporting progress for the infrastructure and technical aspects of the project.

Establishing a performance measurement process to ensure that infrastructure and technical support is provided in accordance with agreed targets and KPIs.

Providing advice and problem-solving on the technical support requirements for new equipment, including digital tools and IT.

Contributing to the Facilities Management support solution for the facility housing the new Organization.

Supporting stakeholder management in identifying and building relationships with partners providing infrastructure and technical support.

Skilled in business/disaster recovery management. Coaching and mentoring of project team members and for those recruited to staff the new organization.

Requirements

A successful candidate should possess the following experience and qualifications:

10+ years of relevant experience (support-related discipline in civilian sector e.g. logistics, procurement, asset management).

Experience of analysing project specifications, drawing and contractual terms.

Experience in IT infrastructure support.

Programme/Project management experience

Benefits

Competitive market salary and benefits.