Office Admin - Customer Service Associate

Job Description

When you become a full-time OR part-time Office Admin - Customer Service Associate for Bluefrog Plumbing + Drain of North Dallas in Frisco, TX, you have the opportunity to work in a thriving industry while being able to continue developing your customer service and computer skills! We are looking for someone with a positive attitude, great communication skills, and a desire to learn and grow with our company. In this full- or part-time position, you perform a variety of administrative tasks, including answering phones, scheduling appointments, processing orders and returns, and handling customer inquiries. If you are looking for a challenging and rewarding position that offers a healthy work-life balance and opportunities for growth, this could be the perfect opportunity for you!

THE SUCCESS THAT WE HELP PROVIDE

This is an administrative position with flexible part-time or full-time hours available. If full-time, this position would initially work in our office 40 hours per week, Tuesday through Saturday. After training, the schedule would be from Tuesday through Saturday or Wednesday through Sunday with work from home on Saturday and Sunday. Other work-from-home days may be added.

The expected pay for this Office Admin - Customer Service Associate job is $15-$20/hour with amazing benefits, including $50,000 for life insurance, a 401(k) plan with discretionary match, paid vacation, and holidays as well as 50% paid medical, dental, and vision. Don't miss your chance to join our team and take your career to the next level!

DAY-TO-DAY AS AN OFFICE ADMIN - CUSTOMER SERVICE ASSOCIATE

As an Office Admin - Customer Service Associate, a significant part of your responsibilities involve calling and following up with customers to offer our company's services. You need to be comfortable communicating with customers via phone and email and have excellent customer service skills to ensure that their needs are met. Additionally, you're responsible for communicating with our field staff, providing them with essential information and updates on customer needs, as well as monitoring and tracking their progress. Your ability to multi-task and communicate professionally and effectively with customers and staff will be a vital aspect of your role in helping our company to succeed!

All that you need to excel in this full- or part-time administrative role is the following:

Basic computer skills

Ability to type 40+ WPM

Customer service experience

LEARN ABOUT US AT BLUEFROG PLUMBING + DRAIN

The ultimate priority at our company is to make sure the pipes in our customers' homes are working perfectly. We understand that piping issues can occur suddenly, which is why our knowledgeable team stays ready to leap into action at any time of the day. By staying dedicated to delivering the best service and ensuring a properly working system, we have maintained a reputation as the nation's best plumbing company!

In order to provide such exemplary services, we first ensure the well-being of our team members. We have a comfortable family atmosphere where each person feels respected and heard within the organization. Additionally, we believe in a strong work-life balance to give our employees more time with their loved ones, so we limit on-call hours. Once fully trained and show a high level of self-management you may earn the opportunity to work a few days from home during the week. With a great pay structure and incredible perks, our team is happy to come to work!

OUR PLUMBING TEAM NEEDS YOU!

Location: 75036