A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Shift Manager in KwaZulu Natal
Responsible for the strategic shift planning, compliance, and adherence of the ADfusion/Client model in liaison with client management. This will include Inbound, Production, Outbound, Salvage, and SHEQ Management.
Matric / NQF level 4 qualification
2-3 years experience in a Logistics/Manufacturing/Distribution /TES
environment essential
Min 2 years supervisory experience
Computer literate (MS Office)
Own transport and Valid Driver's License advantageous
PROCESS
Ensure that the strategic shift plan is executed;
Manage productivity as per set targets;
Minimize risk to Client and staff;
Ensure adherence to policies and procedure as per ADfusion and Client
model;
Maintain and Implement HR and IR policies.
Responsible for protecting the ADfusion model at all times;
Ensure Housekeeping standards are maintained;
Must be flexible and proactive in changing the strategic shift plan for the
day;
Support Client Site and Services Manager in delivering service plan for the
shift;
Responsible for the site in the absence of the Regional Operations
Manager;
Ensure there is a clear communication line between ADfusion and Client
Management;
Compile and provide relevant reports as required on a daily basis for shift
handover and to ACMS Management;
Ensure that TES implementation of discipline is aligned to ACMS disciplinary
guidelines and adhered to;
Manage outputs and productivity of assignees through TES Shift Managers
FINANCE
Submit a forecast of shift cost taking into account Hours and Rates for all TES staff including straight shift and full time staff (Every 4 days)
Submit End of shift report (Daily);
Ensure registers for TES staff are signed and submitted daily;
Authorize overtime documents for TES staff;
Manage Salvage daily report;
Manage Overflow report daily.
RISK
Ensure SHEQ appointments are done per shift;
Manage MHE from an I-Sight perspective;
Report on rack damages daily;
Ensure adherence to standard SOPs.
PEOPLE MANAGEMENT
Share shift strategy with ADfusion management team. i.e Inbound and
Outbound;
Ensure that TES management is informed of the shift plan;
Ensure that Training Development of all staff is in place in all departments;
Ensure that order fill (Headcount) is above 97% for the shift;
Adhere to ADfusion policies and procedures;
Ensure SHEQ requirements per shift are met. i.e First Aiders, Safety Reps and
Fire Fighters
Ensure that uniform standards is maintained;
Protect Client assets, MHE equipment, Normal equipment (Cages and
Totes) and respect for product;
Ensure agencies comply with labour take on and exit processes, tracking of
disciplinary actions etc;
Ensure Agency KPI’s are measured and managed e.g. shift fill rates,
throughput, payroll queries, MHE etc;
Provide regular feedback to Agencies and Client regarding shift
performance metrics/targets.