-Excellent career development opportunities
-Great work environment
-Work alongside & learn from best in class talent
Our client provides custom IT solutions that help organizations with their digital transformation. These solutions result in improved business processes, employee productivity, and customer experiences. Our client offers a unique set of tools from Digital Products, Talent Solutions, and Software Development to address the ever-changing business and market requirements of their customers.
The Job
In charge of the Team maintaining BI Applications / API Management in operational condition
Ensure deep analysis is well managed by Level 3
Resolution process and communication to end user through mail, phone call and Ticket update
Participation in crisis cells for high business impacts (ad hoc communication ..)
Ensure continuous improvement
Shift left proposition: Create procedures for Ticket resolution at levels L1 and L2 – Training
Ensure Documentation maintenance
Ideal Candidate
You possess a Degree/Diploma in Computer Science, Engineering or related field.
You have at least 5 years experience, ideally within a Software Engineer role.
Fluent in SQL
Experienced on SAP BO / Azure Databricks / Azure Datafactory
Established API / BI skills
Proven record of API First / Apigee / AWS Skills
Proven experience in traditional BI (SQL / SSAS / SSIS / SSMS / Qlikview / QlikSense )
Managed multiple high-priority initiatives in a fast-paced, highly technical environment Experienced with any ticketing system
ITIL certification is a plus: Request / Incident / Problem / Knowledge management / Change
Amenable to work on a HYBRID setup with 3days ONSITE and 2days WFH in Alabang
Amenable to work on either DAYSHIFT or MIDSHIFT schedule