Office Administrator

Company Description

IntegriChain is the data and application backbone for market access departments of Life Sciences manufacturers. We deliver the data, the applications, and the business process infrastructure for patient access and therapy commercialization. More than 250 manufacturers rely on our ICyte Platform to orchestrate their commercial and government payer contracting, patient services, and distribution channels. ICyte is the first and only platform that unites the financial, operational, and commercial data sets required to support therapy access in the era of specialty and precision medicine. With ICyte, Life Sciences innovators can digitalize their market access operations, freeing up resources to focus on more data-driven decision support. With ICyte, Life Sciences innovators are digitalizing labor-intensive processes - freeing up their best talent to identify and resolve coverage and availability hurdles and to manage pricing and forecasting complexity.

We are headquartered in Philadelphia, PA (USA), with offices in: Ambler, PA (USA); Pune, India; and Medellín, Colombia. For more information, visit or follow us on Twitter @IntegriChain and LinkedIn.

Job Description

This position has primary responsibility for managing the office environment within our Philadelphia location, which includes standard administrative items and organizing office functions.

This role will support both in-person and remote employees, while ensuring the office is ready to receive individuals who may be working there daily, may be visiting for limited times for meetings, or may be dropping in for flex work at one of our hoteling spaces. We are seeking someone who is a self-starter and wants to help create a welcoming atmosphere at our office for the varying types of work needs of our employees.

Responsibilities:

Opening/Closing of Office: Responsible for Opening/Closing procedures at the office when scheduled at the start or end of a day (doors, security system, etc.)

Facility Management:

Responsible for communicating with building management (including leasing office, cleaning crews, building maintenance, and outside contractors) for daily/regular maintenance needs and ad hoc issues

Monitors supplies and cleanliness of office space, contacting building management and cleaning crew as needed

Office Supply Management & Related Orders:

Responsible for ordering, maintenance, and inventory of all office supplies and equipment for the Philly office and support of office supply needs for other US offices; Including ordering supplies from preferred vendors for remote employees

Maintains inventory of kitchen supplies, including snacks, drinks, and dry goods

Manages weekly lunch ordering and any ad hoc catering needs

Assists with ordering employee gifts related to life events, at the request of P&C leadership and per company gift guidelines

Office Reception & Meeting Management:

Welcomes and directs visitors; including monitoring adherence to any COVID-specific (or other) protocol that is currently in place

Coordinates office visits and larger/group meetings in the office, including setting up meeting rooms and ordering lunches

Assist employees in finding hoteling workspaces and navigating the office

Liaison with IT to coordinate access to the building for visitors and employees

Manage meeting room space & update the Philadelphia office slack channel with availability

Mail Distribution:

Responsible for sorting and distributing any office mail and packages, including scanning, filing, and emailing pertinent items to appropriate individuals

Handles and forwards packages as needed

Manages shipping requests on behalf of employees, including generating shipping labels, managing packages, and interacting with shipping vendors

P&C Operations:

Rewards & Recognition tracking & ordering

Management of American Express expense log and receipts collection

Company-wide presentation preparation & slide management/in-meeting slide management

Additional/Ad Hoc:

Researches and books travel arrangements for employees & external contacts as needed

Assists with special events planning and coordination, both within and outside of the office

Update & maintain Philadelphia Office travel instructions for employees & external visitors

Keep kitchen areas tidy and in stock with key items, relative to the number of employees in the office on any given week

Ensuring meeting rooms are cleared after meetings

Maintain regular communications with IT for any technology needs for meetings and/or hoteling space requests from employees

Additional tasks may be requested by P&C leadership or Executive Leadership Qualifications

2-3 years experience in an Office Manager, Administrative Assistant, hospitality, on-site customer service, or similar related experience

Must be able to handle multiple requests/tasks, simultaneously in a fast-paced environment

Enjoys customer/client service activities and has a hospitality/service-focused mindset

Ability to self-motivate and work independently

Ability to learn new technologies in a short time frame

Strong oral and written communication skills

Strong orientation towards helping, assisting others, and creating a welcoming environment

Minimum of a High School Diploma or GED; Associate's or Bachelor's Degree preferred #LI-ZG1

Additional Information

What does IntegriChain have to offer?

Mission driven: Work with the purpose of helping to improve patients' lives!

Excellent and affordable medical benefits + non-medical perks including Student Loan Reimbursement, Flexible Paid Time Off and Paid Parental Leave

401(k) Plan with a Company Match to prepare for your future

Robust Learning & Development opportunities including over 700+ development courses free to all employees

IntegriChain is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status, or any other category protected under the law. IntegriChain is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Our policy on visa sponsorship for US based positions: Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by IntegriChain.

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