Front Office Coordinator (Mental Health Receptionist)

Description

About the Role

Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communities we serve.

As the Front Office Coordinator (Onsite in Sacramento), you will contribute to a positive patient experience by providing excellent customer service to all patients and providers through interactions on the phone and in person. Additionally, this position will coordinate and organize appointments and documentation to facilitate the smooth running of the medical environment and support delivery of quality patient care.

The Qualifications

High School Diploma or equivalent

2+ years of recent admin/clerical experience

2+ years of customer service experience

Similar experience within a healthcare setting preferred

Experience with NextGen desired

Multi-line phone experience

Cash handling experience

Proficient computer skills, including MS Office (Word and Excel, Outlook, PowerPoint)

Ability to work in a fast-pace, team-oriented environment

Demonstrated problem-solving skills

Excellent interpersonal and verbal/written communication skills

Strong organizational skills and attention to detail

The pay for this position is $21 per hour. We offer full benefits (medical, dental, vision), paid time off, holiday pay, 401k, tuition reimbursement, paid parental leave, and more.

About Mindpath Health

Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communities we serve. As a national leader in mental health services, we are reimagining care delivery, reaching patients and focus on clinical excellence. With a team of more than 500 mental health clinicians, Mindpath Health provides a broad spectrum of psychiatry, interventional psychiatry (including TMS and esketamine) and psychotherapy care.

At Mindpath Health, we offer telehealth and in-person visits and coordinate care with primary care physicians and referring providers to ensure a focus on the total health. Mindpath Health is in-network with most major health insurance providers and has more than 80 locations across California, North Carolina, South Carolina, Florida, Texas, Minnesota, Arizona and growing.

Join our community and discover how rewarding work can be!

Mindpath Health is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.