Intake Specialist I

Work Boldly.

Live Brilliantly.

At AltaMed, we don't just serve our communities, we are part of them.

We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone.

And, we are determined to provide it no matter the challenges because this is more than a job.

It's the calling of our lives and it compels us to keep moving forward.

Job Overview The Intake Specialist I will coordinate the enrollment process of potential PACE participants; requires minimum of two (2) years of experience in the healthcare industry.

He/She will work with the Enrollment Development Specialists (EDSs) to assist in increasing the PACE program membership by effectively enrolling potential participants and support retention efforts.

The Intake Specialist will be responsible for discussing and explaining the participant's rights prior to enrollment into the PACE Program.

He/she will be housed at the AltaMed PACE site they support and will act as the bridge between the Marketing and Operations team.

The Intake Specialist I is responsible for managing participant's enrollments; he/she will be the central point person and will work in conjunction with other PACE cross functional departments to ensure participants are enrolled in a timely manner.

This role demands to work in a fast-paced and team environment, in collaboration with internal and external AltaMed operations teams.

The Intake Specialist I will utilize the Customer Relationship Management System (CRM) to track and monitor all leads and will be responsible for daily status reports on marketing efforts and participant enrollment progress.

Other responsibilities include assisting with identifying new referral sources; conducting outreach activities and generating enrollment leads through internal promotion activities.

The Intake Specialist I must ensure consistent compliance with all state, federal, and company specific requirements.

Minimum Requirements 1.

Associate's Degree in Healthcare, Business Administration, or a related nursing field of study or a minimum of two (2) years of experience in the healthcare industry.

2.

BLS certification required.

3.

Minimum one year experience working with elderly and their families preferably in a healthcare or community agency setting required.

4.

Marketing/Sales experience preferred.

5.

Bilingual: Cantonese/Mandarin/Vietnamese/English or Spanish/English required.

Benefits & Career Development * Medical, Dental and Vision insurance * 403(b) Retirement savings plans with employer matching contributions * Flexible Spending Accounts * Commuter Flexible Spending * Career Advancement & Development opportunities * Paid Time Off & Holidays * Paid CME Days * Malpractice insurance and tail coverage * Tuition Reimbursement Program * Corporate Employee Discounts * Employee Referral Bonus Program * Pet Care Insurance Salary Range $24.00 - $28.15 hourly