Customer Service Representative

Job Description

We are seeking-

On-site 2nd shift Customer Service Representative

Sundays plus a weekday off, major holidays off

M-F 10:30-7 Sat 8:30-5

You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

Handle customer inquiries

Provide information about the products and services

Troubleshoot and resolve product issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services

Qualifications:

Previous experience in customer service, sales, or other related fields

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills

EEOB