Front Desk Receptionist

Job Description

As a member of our team you are joining a movement that inspires people to honor the wisdom of the body and a life free from interference. You will get to help patients navigate the different aspects of their care to achieve their maximum health potential.

We would love to transform your employment relationship from a job to a career to a CALLING.

Join a culture that encourages collaboration, critical thought, and innovation while having the opportunity to be compensated based on your unique talents.

We do NOT require vaccinations and respect individual choice.

You will be in quality company if you gravitate towards these principals:

The human body is a living, adaptable and self regulating organism that transcends the current understanding of science.

The strength of the pathogen is not the determining factor in whether one becomes diseased. The strength of the HOST is the focus.

The role of our doctors is to evaluate what causes imbalances that leads to symptoms (dis-ease in the body) and seek to remove the interference to restore the optimal pathway.

The way one thinks, eats, exercises and takes in their environment can have a dramatic influence in the potential they are able to express.

This is not a “job”. It’s a purpose. Getting paid for it is simply a bonus.

What we do:

We’re a MaxLiving Health Center. We’re part of a movement to help transform the hearts and health of people through the 5 Essentials: having an empowered mindset, chiropractic care, quality nutrition, exercise, and minimizing toxicity.

Read about MaxLiving here:

And the 5 Essentials here:

We are one of the fastest growing Health practices in the country and are looking to add to our dynamic team by hiring a Patient Care Coordinator to lead the way in our office in energy, passion, compassion and know how.

Who are we?

We’re just ordinary people with big dreams hoping to live with purpose. We fully appreciate doing work that matters and resting our heads at night knowing we made a difference that day. We’re super passionate about what we do and believe the best is yet to come.

Check out our facebook page here:

What do we value?

• Honesty and transparency– with our team, with our communication, with our patients, with everything we do. If you always remain true, there’s never a need to untangle the untruth.

• Trust- We trust each other to get our jobs done and always have one another’s best interest at heart. We are family. We believe it’s the only way to have a healthy team moving forward with the same goals.

We take responsibility for our lives. You’ll hear “it’s my fault” around our place fairly often. It’s the best response we have when we drop the ball. It’s not a blaming/pointing-fingers kind of thing. We have grace for each other. It’s an empowered/there’s-something-I-could-have-done-differently sort of thing. When we realize mistakes are our fault, we can learn from them, fix them, and move forward. Every failure is an opportunity to grow and improve. Mistakes are part of life but blaming everything else for them only leaves you helpless.

• Excellence-If it’s worth doing, it’s worth doing well.

• Love- wins. Always.

• We get to give- We seek opportunities to be generous with our time, talents, and finances.

We believe in laughter and play. Don’t get us wrong, we’re a disciplined, well-oiled machine, but we believe the happier and more filled we are spiritually, emotionally, and physically, the more people we can effectively help.

• Celebrate life change- Big or small. Every baby step matters.

Attitude of gratitude- When you change your perspective to see the good in every situation and be thankful for it, you’ll find less to complain about.

• Patient first- Serve others before yourself.

Who are we looking for?

We strive for excellence but know no one is perfect. There are, however, some very specific skills we’re looking for. They include the following:

Loves people

Capable of handling many computer tasks

Self-motivated

Super organized

An incredible multi-tasker

Creative

Hard working

Happy & positive

Smart – and well balanced

Disciplined

Ability to execute vision

Critical thinker

Genuine desire to serve and help people

No non-sense. No drama. For real.

An appreciation for growth through constructive criticism and life-long learning

What does the position entail?

Above all, help provide amazing care to our patients. What does that involve? The following responsibilities:

Know EVERY patients name. We know names because we care.

Insurance Verification

Creation of Care recommendations

Management of patient accounts

Answering phone calls

Sending statements of accounts

Working as part of a team to help people achieve their health goals

Answering phones & responding to emails

Ensure amazing patient care! all special appointments & reminders completed

Execution of events inside office: décor, flyers made & distributed, calendars updated, etc

Build efficiency and effectiveness into existing operations, and help create new processes

Work with MaxLiving to ask questions, learn, and grow

Registering for seminars

Coordinate event & travel – flights, hotel, rental car, etc

Inform patients of upcoming events

Collect payments and post transactions

Address payments that did not go through

Assist in resourcing our patients with their needs

Confirmation calls

Random errands

This position is for 35-40 hours a week (some weeks with workshops and events will be 40+)

Hours:

Monday: 7:30AM-12:30PM, 2:00PM-6:30PM

Tuesday: 2:00PM-8:30PM

Wednesday: 7:30AM-11:30PM, 2:00PM-6:30PM

Thursday: 12:00PM-6:30PM

Friday: 7:30AM-1PM

Rotating participating in our educational workshops and events on week nights and weekends outside of office hours.

Some weekend travel for training seminars and personal growth & development (3-4 times a year and they’re SUPER awesome)

What skills and experience are needed?

Computer – must be knowledgeable with word, excel, email, and the world wide web.

Administrative and coordinating experience

Anticipating needs before they happen

Excellent customer service skills

Talking to people with ease

Learning quickly

Demonstrate a high level of empathy and love for people

Excellent work ethic and be able to work efficiently without supervision

Ability to work in a fast-pace, ever-changing environment

Ability to effectively communicate and collaborate with others to get things done

Compensation:

Base wage $18-20/hour, after first 90 days, with raises available.

Benefits include: Bonuses, paid travel for seminars/fun, complimentary world class chiropractic and wellness care, retirement plan (after 1 year employment), and personal and life growth potential!

Job Type: Full-time, with part time also an option

Salary: $18.00 - $20.00 per hour

Benefits:

Employee discount

Health insurance

Paid time off

Parental leave

Company Description

We’re just ordinary people with big dreams hoping to live with purpose. We fully appreciate doing work that matters and resting our heads at night knowing we made a difference that day. We’re super passionate about what we do and believe the best is yet to come.