(Senior) Patient Solution Manager

ROLE SUMMARY:

This role will be responsible for patient solution integrate strategies and initiatives development and execution, drive and deliver more close-loop innovative solutions through partnership with 3rd party, Charitable Foundations, government, academic associations, patient groups, etc. Collaborate with access and cross-functions to leverage internal/external resources to accelerate patients accessibility and improve loyalty at national & regional level.

ROLE RESPONSIBILITIES:

Develop and execute patient solution integrate strategies and initiatives to strong support business strategy and achievement.

Collaborate with innovative access, DTP, Finance, MKT, Medical, Patient advocacy, legal, compliance and other cross-functions to develop, advance, and execute the innovative platforms and programs to leveraging internal/external resources accelerate patients accessibility and improve loyalty at national & regional level.

Conduct and monitor all patient solutions programs partnering with 3rd party, Charitable Foundations, government, academic associations, patient groups, etc. and make all decisions in accordance with Company policies & SOPs, Pfizer Values, & regulatory guidelines in a compliance way with highest integrity.

Coordinate external partners and internal stakeholders to deliver the programs ensuring strong engagement.

Visit and engage related external stakeholders, partners to understand insights and unmet needs on patient solutions.

Analysis and insights for disease awareness and patient solutions are well understood and processed into the business plans.

Support market research program in terms of patient journey, patient insight, etc.

Compliance and integrity.

QUALIFICATIONS AND REQUIREMENTS:

Bachelor’s Degree required. Advanced degree preferred, background in commercial, pharmaceutical or health care industry is preferred

More than 5 years commercial experience in healthcare industry. 1-2 years pharm MNC experience in Patient solution or relative function is preferred.

Strategic thinking

Ability to facilitate stakeholder & customer commitments and act on customer insights.

Ability to synthesize & communicate local customer insights for planning.

Demonstrated strong commitment to integrity & compliance.

Develops excellence and courage to initiate, create, and effectively navigate ambiguity in action

Successful track record of navigating complex projects and influencing teams to deliver breakthrough.

Proven ability to proactively lead the thinking - connect, communicate, and lead by influence.

Effectively to implement strategies with internal/external stakeholders.

Active listening and empathy.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Marketing and Market Research

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