Front Desk Agent -Courtyard & Residence Inn by Marriott Hamilton

Job Description

Hotel Front Desk Agent

Courtyard by Marriott

Residence Inn by Marriott

Hamilton, NJ

Summary of Position

First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day.

As a Front Desk / Reception Agent, you will:

Work in fast-paced environment with lots of guest interaction

Demonstrate a true desire to satisfy the needs of others

Benefits:

Advancement Opportunities - We promote from within!

Medical (for Full Time Associates)

401(k)

Flexible schedules

Teammate Assistance Fund

Stability

Competitive Wages

Fun, Energetic Work Environment

Keys to Success

Customer service experience is required, preferably in a hotel or related field

Must have schedule flexibility for both AM/PM shifts, weekends and holidays

Must have a high school diploma or equivalent

An Accounting background is preferred but not required

Attention to detail and the ability to compile facts and figures

Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds

Ability to communicate effectively and courteously over the telephone and in person

Requires strong command of the English language to include speaking, reading and writing

In addition to general office equipment, you will regularly operate Briad systems and software

About us. If you can eat there, drink there or sleep there, we can play with it, adding our special brand of flair to the flavor of fun we like to call The Briad Group®, one of America's fastest growing hospitality companies.

Our mission. Create positive lifelong emotional connections with our teammates and our guests.

Our formula for success includes building strong leadership teams. The Briad Group® takes pride in training, developing and promoting what it considers the hospitality industry's most talented teammates.

We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.