Medical Receptionist - Ophthalmology

Job Description

Center for Advanced Eye Care - Eye Associates of Bucks County and Simon Eye are partner practices with a combined 27 Optometrists, 8 Ophthalmologists, and 150 staff serving patients across the state of Delaware and in Pennsylvania with locations in West Chester and Bucks County. We are aligned to ensure our communities can access patient-centered, medically oriented full service eyecare delivered in convenient locations with friendly, knowledgeable doctors and staff.

As a Medical Receptionist, every patient visit starts with you. In our fast-paced environment, you will greet and check-in all patients for appointments while delivering the WOW experience and top-notch customer service our patients have come to expect.

What You’ll Do:

Accurately enter and communicate patient charges

Collect co-payments from patients as required by insurance guidelines

Review registration information on file, verify insurance plan information

Update and maintain patient insurance and demographic information

Resolve patient issues by obtaining and evaluating all relevant information, seek assistance from and coordinate with other Center for Advanced Eye Care departments when needed

Schedule patient appointments

Communicate with providers and staff throughout daily events

What You’ll Need:

Familiarity and experience in a medical office.

Superb phone etiquette and experience answering a high volume of calls.

Ability to work in a team setting as well as independently.

Positive attitude with a high level of professionalism and self-motivation.

Knowledge of insurance pertaining to maneuvering around on various websites with the ability to research benefits, eligibility and referrals.

Experience with practice management systems including electronic health records.

Ability to affectively prioritize daily tasks.

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