Manager, Franchise Management

Job Purpose

Lead, develop and execute Account Plans (Account Planning) with clear revenue, profitability and brand equity targets of both the Levi’s® and Dockers® brands; build and maintain relationship with franchisee and achieve market penetration, revenue, profitability and brand positioning targets for the assigned accounts/doors (individual and team targets) and supervise the work of Account Executive(s).

Responsibilities

Sales Management

Implement sales/channel expansion plans in line with retail distribution strategy to enhance positioning of the brands and drive volume

Manage franchise partners; ensure that brands are presented in line with brand strategies at retail

Monitor market developments, trends and competitor activities and share this information with the B&M, Demand Forecasting and Marketing teams to create/maximize business opportunities

Execution of Assortment Plan

Provide feedback on Store Grading exercise to maximizes store productivity/profitability

Review assortment plans in discussions with Retail Merchant and Demand Forecasting team to ensure right assortment by door that meets consumer demand

Ensure flawless sell-in and execution of assortment plan at trade

Execution of In store Excellence

Ensure implementation and execution of all elements of the retail strategy/initiatives at store in line with brand guidelines and standards

Ensure consistent execution of store Visual Merchandising and presentation across all retail stores

Ensure our store presentation reflect our Brand Value proposition and is in line with APD specification.

Ensure excellent Retail operations and service in all stores - meeting Mystery Shopper target levels and consumer expectations

Support store staff development, knowledge and service

Retail Performance:

Implement and execute LS retail performance measures across all stores

Support and lead the implementation and execution of new and/or improvement of retail initiatives as needed

Monitor and analyze store performance - provide retail expertise to business partner to improve retail profitability and productivity

Facilitate problem resolution and operational improvement with business partner and provide update to management as necessary

Conduct store audit and stock take for better control and accuracy

People Management

Lead and supervise the day to day work of assigned Account Executive(s)

Ensure KPIs and AEs are set and monitored throughout the year

Requirements

Degree in business, Marketing with at least 5 years of significant experience in Sales and Retailing operations management

Retail Operations and Visual Merchandising experience

Problem identification and solving skills

Sales Planning, Management and Execution

Channel Management

Consumer and Marketing Insights

Customer Service Orientation

Knowledge of store planning and implementation practices

Solid understanding of products and competitive environment

Basic knowledge of POS systems

LOCATIONIndonesia, Jakarta - Office

FULL TIME/PART TIMEFull time

Current LS&Co Employees, apply via your Workday account.

R-0120723