About Ogilvy
Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.
About the Role
The Account Director has a key role in maintaining the client’s stability and influences their potential growth.
The Account Director is responsible for maintaining strong client relationships and for the output of excellent marketing/advertising/PR (online and offline) activities and creative strategies.
The Account Director must use his/her experience and discipline to drive constant improvement. The job scope covers: Client service, development of customer insights based on data, development of communication strategies and campaign plans, supervision of campaign executions, project management, quality controls, and reporting.
What You’ll Do
Client Management
With the line manager, responsible for ensuring Client satisfaction and handling strategic issues or problem resolution of one-to-one marketing issues
Develop a comprehensive understanding of the marketplace and our Client’s business including various media and distribution channels
Proactive engagement with client to improve existing services, in order to drive profitable Client relationships
Be accountable for the security of our Client’s business
Manage and ensure quality of our services to Clients
Management and handling of key client briefs, projects and requests, including the refinement of the above
Typical day-to-day management of clients and their requests including presentations, documentation, client activity administration, etc.
Key person supervising the excellence of projects; effectively manage and interpret Client feedback; guide/lead Account Managers and Account Executives to implement projects smoothly and effectively
Support line manager in developing initiatives for new business or extending existing business
Financial control of billings and 3rd party costs
Write/proofread major communications materials including executive internal memos, executive speeches, Q&A, sensitive topic statements, pitch docs or press releases
Cultivate high-level contacts within business and industry relations
Lead major offline activities/events and overall quality control
Strategy
Provide account planning and strategic support to key Clients
Provide Clients counsel in the development of successful customer management strategies
Lead the team to write communication plan/PR plan
Understand industry/market trends and the success factors critical to the organization’s long-term sustainability and competitiveness
Understand the offering of the 6 Capabilities
Modify proposals based on changing business conditions
Creative Leadership
Drive the right Client briefs for internal stakeholders, mainly strategy, creative and delivery teams
Take ownership of the quality of creative responses in conjunction with Creative Director
Ensure creative team motivation and working processes
Oversee project briefings (both written & actual briefing) & client approval
Provide creative judgement
Leadership & People Management
Develop working relationships with Account Managers and Executives to ensure that once briefed the campaign/project moves forward smoothly
Be the first stop in resolving problems raised by Account Managers and Executive
Work with BD/GAD to project future account team personnel requirements and overcome any existing issues
Assume responsibility. Proactive and energetic working attitude, and always be positive.
Take responsibility for management and motivation of account team members to allow them to achieve maximum potential
Abide by the WPP code of business conduct
How We’ll Support You
Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.
At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.
We believe in building powerful teams with purpose. This means hiring and nurturing talent across all races, ethnicities, religions, abilities, sexual orientation, and gender identities – and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.
Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.