Account Manager - Amazon

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their Amazon journey. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

Create and maintain relationships with customers to better understand and achieve their needs

Make visits to our customers to identify opportunities for growth within Amazon

Manage all reporting about the health of customers' accounts

Monitor and improve SKU-Level Performance while working with the various teams

Collaborating with cross-functional teams to align marketing efforts

Set & test hypotheses and give input to the creative team to develop creative materials based on performance

Coordinate new product launches

Perform listing audits and coordinate optimizations

Manage pricing, deals, discounts, promos

Report on product performance metrics and offer or apply suggestions for improvement

Coordinate with Supply Chain: Work closely with supply chain to develop sales forecasts and to ensure that marketing efforts are aligned with inventory stock levels.

Qualifications

Previous account management experience

Articulate and well accustomed to a client facing role

Willingness and ability to travel