ADMINISTRATIVE ASSISTANT

Job Description

Established in 1926, Family Service League is a social services agency who provides comprehensive services to individuals, children, and families to improve the quality of their lives at home, in the workplace, and in the community. With more than 60 social service and mental health programs in over 20 locations, Family Service League is committed to serving Long Island’s most vulnerable citizens.

SUMMARY

Family Service League is seeking a full-time Administrative Assistant for our Mental Health Clinic in Central Islip. The Administrative Assistant will be responsible for covering the front desk of the behavioral health clinic. The Administrative Assistant will interact with clients by phone or in-person to help navigate clinic services including appointment scheduling and the completion of related paperwork.

We offer a generous benefits package including the following:

Health and Dental Insurance

Vision Insurance

Flexible Spending Account (FSA)

Retirement Savings Plan with a 5% employer contribution

Life and AD&D Insurance

Generous PTO (paid time off)

Up to 11 paid Holidays

Paid Sick Leave

Student Tuition Remission Program

Employee Assistance Program (EAP)

Company paid Short-Term and Long-Term Disability

Employee Discounts and more!

RESPONSIBILITIES

The Administrative Assistant will perform general clerical functions, including answering phones, scheduling, loading, and confirming appointments, scanning, filing, and reporting to assist the multidisciplinary team with efficiently operating the office.

Greet and interact with clients, visitors, and referral sources.

The Administrative Assistant will perform electronic data entry and record keeping.

Assist supervisory staff with required statistical data collection and reporting.

Assist with the operation of technology, including phones, computers, copiers/scanners, and fax machines.

Assist with the completion of insurance paperwork, including prior authorizations for treatment.

The Administrative Assistant will help maintain a positive and productive work environment.

Assist with coverage at other locations as needed.

Maintain positive working relationships with others both internally and externally to achieve goals of the organization.

Work cooperatively and effectively with others to set goals, resolve problems, and make decisions.

Work with the Facility Manager to set priorities, develop a work schedule, monitor progress toward goals, and track details, data, information, and activities.

All other duties as assigned.

QUALIFICATIONS

High School Diploma or equivalent required.

Minimum of 2 years of related experience in an office setting required.

Excellent verbal and written communication skills, as well as customer service skills required.

Bilingual in Spanish preferred.

Must be able to work a flexible schedule for office coverage.

"Family Service League is committed to the belief that all individuals deserve uncompromising respect. Through our recruitment efforts, we continually strive to attain and maintain a diverse and inclusive workforce that meets the needs of our clients and reflects the communities we serve. Family Service League strongly encourages candidates from all backgrounds and experiences to apply for any positions for which they feel potentially qualified."