Job Description
We are searching for Weekend Team Members to join our planet!
As a member of our team, you will be responsible for creating a positive member experience by providing a superior & friendly level of customer service to Planet Fitness members, prospective members & guests.
Awesome Company Benefits:
Paid Personal Time Off
Medical, Dental and Vision Benefits
401k Plan with Employer Match
Free PF Black Card Membership
Upbeat, Team-Oriented Environment
Consistent & Flexible Work Schedule
Training with Growth Opportunities
Essential Duties & Responsibilities:
Greet all members & guests to make everyone feel comfortable & welcomed!
Check members in, conducts tours, sign up new members, log amenities, etc.
Update member information like addresses, billing information, etc.
Answer phones and assist callers with a variety of questions
Respond to member questions or concerns in a timely & professional manner.
Use Point of Sale systems to process purchases
Maintain a spot-free facility by helping with cleaning & sanitizing
Qualifications
Positive & Upbeat attitude!
Basic computer proficiency with an eye for accuracy.
Punctuality & reliability is a must.
Exceptional customer service skills.
CPR/AED certified (if not, training will be provided by PF)
Interact in a positive & professional way with everyone, exceeding expectations.
Must be 18 years of age or older.
Customer Service background preferred.
Physical Demands
Continual standing & walking during shift.
Continual talking in person or on the phone during shift.
Must be able to lift up to 60 lbs.