Territory Manager - CT

Global Partners, LP is hiring for a Territory Manager. The Territory Manager reports to the Regional Manager and is accountable for the leadership and management oversight of the day-to-day operations of their designated sites. The Territory Manager is directly responsible for building teams and supporting set strategies to achieve the short and long-term performance goals including revenue, loyalty programs, operational KPIs, profitability/margin targets, and employee, guest satisfaction. The Territory Manager is accountable for prioritizing the development and training of the General Managers in their territory, ensuring a hospitable work environment, a high level of guest service, facilities appearance & upkeep, as well as management and environmental compliance. The Territory Manager models the way acting in accordance our guiding principles, policies, and procedures.

For over 75 years Global Partners has been delivering the energy, products, and services that make life better. We’ve also successfully developed community integrated convenience stores where we are transforming the customer experience and rethinking what it means to lead as an adaptive energy distribution company. This is a source of pride and frankly we don’t plan on stopping. We are looking to continue responsible and innovative growth. From design, supply, and tech we’re looking for people to contribute to our company’s direction. Global Partners is a great opportunity for those looking to develop their career with a longstanding company motivated by what’s next.

The Types of “Energy” You Bring –

You have demonstrated ability to apply sound business principles and practices to management and change management processes.

You have fundamental understanding of profit & loss statements and operations analytics that help drive sales and profit.

You understand budgeting and cost controls to ensure each location will meet financial goals

You effectively support company programs, procedures, methods, and practices to promote key messages and help achieve a competitive advantage.

You lead hospitality mindset with your approach and model expectations for stores.

You have demonstrated ability to coach, develop, and manage the performance of your team

You set clear expectations, delegates and communicates key responsibilities and practices to your team to drive sales and ensure smooth flow of operations.

You lead with integrity, honesty and knowledge that promote the service culture.

“Gauges” of Accountability/Responsibility –

Works with the Regional Manager and colleagues to establish, communicate, and execute the vision, mission, and strategic direction of the organization’s retail division.

Works with the Regional Manager and other Territory Managers to develop clear measurable goals and objectives to support the business

Collaboratively sets and leads the execution of standards operating procedures pertaining to the physical stores and in-store retail ops team assigning accountability and fostering ownership.

Monitors and drives employee engagement in their territory, supporting the strategies and tactics to address opportunities and issues

Follows set leader/ manager protocol by executing regular mechanisms (store visits, 1:1s, Let’s talk sessions, etc.) to actively listen to employees, to be visible, and to support a culture of positive employee engagement and trust.

Supports the development of a high-standards and continuous improvement retail operations culture.

Delivers consistently great consumer experience in stores in accordance with the defined ATF hospitality and service standard operating procedures

Works with cross functional stakeholders to drive continuous improvement and integration of their territory and the region into the retail division and greater Global organization as a whole

Works with the leadership team to ensure that our stores are operating in a Best of Class manner delivering on all SOP’s and meeting or exceeding all established performance metrics

Monitor and actively manage the territory’s workload and resources to ensure that agreed deliverables are met on time and accurately

Works with their team to understand set priorities and growth targets & plans for the region, territory and individual sites

Collaborates with territory counterparts on delivering the overall strategy and goals, standardizing determined best practices

Monitors all store audits, internally and 3rd party in their territory for a timely completion and positive outcome taking corrective action when and where necessary

Review all territory reporting in a timely manner to make certain that each store is preforming all internal process and procedures accurately

“Fuel” for You -

Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development.

Health + Wellness - Medical, Dental, Vision and Life Insurance along with additional wellness support.

The Road Ahead – We offer 401k and a match component!

Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.

Give Back! We believe in community support. We know everyone gives in their own way, that’s why we offer paid volunteer time-off to you to help an organization of your choice.

Qualifications -

Progressive experience managing multi-unit retail, or service organizations (4+ years)

Management experience in the food service or restaurant industry (3+ years)

Strong planning and organizational skills

Ability to apply sound business principles and practices to management and change management processes

Proficient in Microsoft Office Suite products; Microsoft Word, Excel and PowerPoint

Ability to work a flexible schedule to meet the needs of the business

Ability to travel weekly

Ability for overnight travel as needed

Must have validate driver’s license

Physical Requirements -

Frequent standing, walking, sitting, bending, squatting, reaching, twisting

Frequent lifting of one to five pounds and occasional lifting of up to 25 pounds

Salary Rate: $65,000-$75,000