Field Service Technician

DIGI America Inc, was founded in 1974 as the exclusive US distributor of the DIGI brand of supermarket scales and automated wrappers. Since our inception, DIGI America has aggressively broadened the DIGI brand across the United States and expanded our selling territory to include both Central America and the Caribbean. During that time, DIGI America has added major retailers like Costco, Walmart Central America, Ahold USA, Winco, and H.E.B. as valued and loyal customers. DIGI America Inc. continues to offer the highest quality and best value on a comprehensive range of supermarket scales and wrappers, always putting our customers first.

Overview

At DIGI we are always Searching for a New Balance.

Our vision is to create new standards.

Using original technology we create new standards for the market - and when these new standards become commonplace, we break with convention and take on the challenge of creating the next standard. We are continually striving to create a new balance.

Salary Range: $21 - $26 / hour

Responsibilities

Calibrate, perform preventative maintenance, service, and repair equipment on site at customer’s location.

Meet or exceed customer service level agreements

Provide L1/L2 phone support for DIGI service

Perform site surveys prior to installation

Perform installation of equipment

Maintain all documentation as required

Maintain service vehicle and parts inventory

On-call rotation is required to support customer base

Stand, squatting, kneeling in varies environments for long periods of time

Driving long distances between customer locations

All other duties as assigned

Qualifications

Associate’s degree or equivalent experience preferred

Prior experience in field service preferred

Valid driver’s license and clean driving record

Basic understanding of electrical and mechanical principles

Good analytical skills for troubleshooting and diagnostics

Ability to become Weights and Measures certified within 6 months of hire

Travel

Travel will be required with the possibility of 10% of the time including overnight.

Please send your resume to