Implementation Engineer

About Rhapsody:

Healthcare is innovating and you can be a part of it. Getting data from one provider to another, or from a provider to a health insurance company, is harder than it should be. Our mission is to change this - to accelerate innovation by easing the data access burden. Imagine developing solutions that accelerate digital transformation. This is what we do at Rhapsody. By providing data exchange and data quality solutions that enable information- such as patient visit details, lab results, and billing balances- to move seamlessly from one system to another. Whether building an application or using one, every piece of the health ecosystem needs Rhapsody as a foundation.

What we have to offer you:

Comprehensive benefits package on day 1 (medical, dental, vision, life, disability)

401k with a generous company match

Unlimited PTO, sick time & volunteer days

An innovative, inclusive, and fun work environment

Continuous learning and development opportunities

Complete flexibility. We encourage employees to work where, when, and how it makes sense for them and enables them to bring their best self to work Summary:

The Implementation Engineer is a key position within Rhapsody Professional Services team designing, installing, and configuring Rhapsody Identity product implementations for customers. The Implementation Engineer will be responsible for product installation, configuration, and tuning, along with supporting customer testing and providing consulting to the customer on best practices for product use.

Job Duties

Work with customers to understand their requirements and map those requirements to a product solution design

Scope and estimate work to implement a product or product capabilities

Work with Project Managers to build and execute implementation project plans

Install, configure, and run the EMPI as necessary towards any of the duties above

Support customers in diagnosing issued during product implementation and use

Consult with customers on best practices for Rhapsody Identity product use Minimum Requirements

Bachelor's Degree or equivalent combination of education and experience

Excellent communication skills (written and verbal)

Ability to interface with customers with professionalism

Resourceful, flexible, accountable team player

Passion for learning and constant improvement

Organized and a self-starter

Enterprise software implementation experience Preferred experience, but not required:

3 years of experience in Healthcare IT or similar experience

Ability to develop and document requirements, specifications, and processes

Experience in running effective group discussion and capturing key information

Enterprise Master Patient Index implementation and/or use

Enterprise integration

Knowledge of Healthcare Standards

Knowledge of security concerns within Healthcare IT

Enterprise software architecture Technical skills

Web service technologies such as HTTP, REST, and SOAP

RDBMS usage and SQL scripting

System, network, and application security including TLS, SSO, SAML

Software development and scripting (Java, Groovy, HTML, JavaScript)

Healthcare IT integration standards such as HL7, IHE, FHIR

Unix/Linux experience

Rhapsody provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.