Customer Service Representative

Job Description

Employment Type

Part-Time/Full-Time

We are a family owned garbage business located in South Plainfield, New Jersey. We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Part-Time 8:00am to 2:30pm. Full-Time 8:00am to 4:00pm. Monday through Friday

Responsibilities:

Answer calls and handle customer inquiries and complaints

Provide information about the products and services

Troubleshoot and resolve product issues and concerns

Assisting Customers with Accounts

Taking Payments on Customer's Accounts

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services

Assisting Billing with Preparation of Monthly Bills

Qualifications:

Previous experience in customer service, sales, or other related fields

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills

Compensation Range:

$ 15.00 to $ 16.00 HourlyCompany Description

Pinto Brothers Disposal is a family owned and operated solid waste company established in 1980. We are a Central Jersey company that has been servicing Middlesex and Somerset Counties for over 40 years. We pride ourselves of giving all our customers dependable and professional disposal service. We serve and interact with homeowners, business, corporations, townships, Boards of Education, and management companies to help with their garbage and recycling needs.