Ensuring that guest satisfaction exceeds expectations through providing a dynamic atmosphere and experience to all that a Limo Driver has contact with
Job Focus:
Focus is on, but not limited to the following:
Provide exceptional, courteous, friendly service to guests and associate that differentiates us from the competition
Contact appropriate supervisor with guest related complaints or issues
Full knowledge and understanding of company and department rules and regulations, policies and procedures
Assist associate within the Transportation Department as needed and other departments
Promote positive guest relations through prompt, courteous and efficient service
Perform related duties as requested
Pick up and drop off assigned guests designated by limo dispatcher
Complete assigned tasked given by limo dispatcher or manager
Load and unload vehicle as need
Keep vehicle well maintained
Set up return transportation for guest
Full knowledge of resort amenities
Desired Qualifications:
Skill in establishing and maintaining effective working relationships
Excellent Communication skills
Must have a valid NV driver's license
Working knowledge in all aspects of Front Services Department
Ability to read, write and communicate verbally in English
Ability to perform basic math
Basic knowledge of the city
Ability to present self in a professional, pleasant, confident and well groomed manner
Basic computer skills
Knowledge of pertinent laws and regulations impacting the Transportation Department including Guest Safety and OSHA
Ability to maintain confidentiality of sensitive information
Ability to work flexible hours
A valid NV Driver's License is required and must be obtained before entering this position
Must be 21 years of age or older