Front Desk Officer

Fast Fit EMS Fitness, the market leader and largest provider of EMS services in Saudi Arabia, is seeking dedicated Receptionists and Customer Service Representatives to join our team. With 11 branches across Jeddah, Riyadh, and Khobar, we offer a dynamic work environment and numerous benefits for our employees.

About Us:

Founded in 2019, Fast Fit EMS Fitness has rapidly grown to become a prominent name in the fitness industry. Our commitment to excellence and innovation has led to the expansion of 11 clubs in major cities across Saudi Arabia. We take pride in offering top-tier EMS training and fostering career growth opportunities for our employees.

Responsibilities:

· Customer Reception: Greet visitors and clients warmly and direct them to their desired location within the facility.

· Providing Information: Offer basic information about the products or services provided and answer any inquiries clients may have.

· Directing Phone Calls: Route incoming calls to the appropriate departments within the facility and handle simple inquiries over the phone.

· Handling Complaints: Address complaints professionally, striving to resolve them promptly or directing them to the appropriate person.

· Scheduling Appointments: Organize the schedule for pre-booked appointments to ensure no overlaps.

· Problem-Solving: Work to resolve any issues clients may face related to the services or products offered.

· Offering Additional Assistance: Provide extra help to clients by guiding them around the facility or advising on product choices.

· Maintaining a Positive Work Environment: Contribute to a positive work environment by interacting politely and professionally with clients and colleagues.

At Fast Fit EMS Fitness, we believe in investing in the growth of our employees. Even if you do not have a bachelor's degree, we provide comprehensive internal training to equip you with the necessary skills and knowledge for success.

If you are excited about joining the beauty and fitness industry and eager to make a positive impact on people's lives, we want to hear from you!

Join our team at Fast Fit EMS Fitness and embark on a fantastic career journey with us.

To apply, please send your resume and cover letter to .

Requirements

Male / Female (Saudi National)

A bachelor's degree is preferred but not mandatory.

Dedicated and passionate about assisting customers and answering their questions.

Strong communication and interpersonal skills

Ability to work in a fast-paced environment.

Polished and professional demeanor

Benefits

Competitive salaries, benefits, and incentives

Comprehensive health coverage

Exceptional work environment

Specialized training

Career growth opportunities

Opportunities on a global level

30 days of paid annual leave