Account Manager - Seasonal

About Us

We're redefining home, and setting a new standard of living. One apartment at a time.

Landing is a membership network of fully furnished apartments across the United States. Our Members get access to rent our professionally designed homes for a minimum of 30 days and can stay as long as they'd like, with only a 2-weeks' notice required if they'd like to move. As a Member there are no long-term obligations, no security deposits, and no application fees. We bundle utilities and the internet to allow seamless transition from one home to another.

About The Role

We're looking for a Account Manager to join our team on a seasonal basis and assist with managing our top Corporate Clients. As an Account Manager, you'll own and manage our larger national accounts and assist with a variety of back end administrative tasks. You will also work with leadership to help enhance this new crucial function of the team.

What You'll Do

Build, maintain, and expand relationships with top national clients

Handle and address incoming reservation requests

Work with Landing's Field Operations team to schedule move-ins, home inspections, and address occupant changes

Compile Arrival Information for Corporate Clients

Follow up on outstanding balances from invoiced clients

Collaborate with Field Operations teams on addressing maintenance issues

Assist VP with special projects in order to further streamline our business processes What You Need

Ability to work in-office, 32 hours per week

Previous customer service experience

Strong organizational skills

Ability to multitask and problem solve multiple issues at once

Strong communication skills, both written and verbal

Fearless, self-motivated and hardworking

Ability to work in a fast-paced environment

Self-starter comfortable working with a sense of urgency

Fluent in English with strong written and verbal communication skills