Compliance Specialist

As a Compliance Specialist, you will assist with third party due diligence guidelines and processes for software vendors, ISO’s and other Partners.

ESSENTIAL DUTIES:

Company compliance responsibilities:

· Review OFAC checks for the portfolio.

· Conduct routine audits to guarantee adherence to card brand regulations (Visa, MasterCard, American Express, Discover).

· Perform internal audits to verify the accuracy and efficiency of all processes.

· Collaborate with card brands and processors for annual audits.

· Monitor compliance alerts from processors.

· Coordinate company-wide BSA/AML training sessions.

· Provide FCRA and UDAAP training to employees.

· Stay informed about regulatory changes and industry standards.

· Assist in crafting and maintaining compliance policies and procedures.

· Collaborate closely with internal departments such as Legal, IT, and Operations to ensure regulatory compliance.

ACH-specific Compliance Responsibilities:

· Ensure that EpicPay adheres to all ACH Third-Party Sender/Service Provider requirements.

· Educate merchants on ACH processing procedures and their associated responsibilities.

· Monitor and uphold compliance with ACH rules and regulations.

· Perform regular reviews of ACH transactions to detect and resolve any compliance issues.

· Work collaboratively with relevant departments to implement corrective measures when necessary.

· Participate in the continuous improvement efforts for ACH processing and reporting as mandated by NACHA.

· Verify compliance with past audits and support upcoming audit processes.

· Aid in the revision of ACH terms and conditions as needed.

REQUIRED SKILLS/ABILITIES:

· Proficiency in PC operation, including advanced skills in Microsoft Office Suite applications.

· Problem-solving abilities.

· Accurate and efficient data entry skills.

· Exceptional verbal and written communication abilities.

· Strong interpersonal skills with a focus on customer service excellence.

· Meticulous organizational capabilities coupled with acute attention to detail.

· Proven track record of effective time management, consistently meeting deadlines.

· Capacity to maintain focus on tasks at hand.

· Possesses the ability to juggle multiple tasks and effectively manage projects.

· Adaptability to thrive in a fast-paced and occasionally high-pressure environment.

· Sound judgment and decision-making skills for resolving diverse issues.

· Collaborative approach to working with team members and cross-functional departments

EDUCATION AND EXPERIENCE:

· Education: High School diploma or equivalent; however, an associate’s or bachelor’s degree is preferred.

· Required Experience: At least 3 years of experience in credit card and merchant payment processing.

· Preferred Experience: Minimum of two years of compliance experience, specifically with a strong understanding of NACHA Rules & Regulations.

PHYSICAL REQUIREMENTS:

· Working Conditions: This is a hybrid position. Call Center/Office environment. Some overtime may be required.

· Physical Activities: Occasional standing, stooping, reaching and lifting up to 25 pounds.

· Physical Demands: Prolonged periods of sitting at a desk, typing on a computer keyboard, and speaking on the telephone. Frequent repetitive motions.